Business Intelligence Analyst

PolicyBazaar.com is India's leading digital insurance marketplace and one of the most valuable insur-tech companies globally. We started our journey in 2008; in 2018 we became just the third Unicorn in India and went public in 2021.

Policybazaar is at heart a data and technology company that has revolutionized the insurance market in India. We deploy cutting edge technology, use advanced data analytics and leverage AI/ML to offer customer centric products, optimised customer journeys, and ensure superior customer experience across the insurance value chain. We have had a major influence on how protection insurance products are bought in the country and are responsible for sourcing a significant portion of the market in Term and Health insurance.

In FY25, we sourced over 23.5K Crores of Premium and have been growing at ~44% CAGR for the last five years. We have 10cr+ registered users and have provided insurance to 2cr+ people. We have an industry leading 93% market share of the online aggregator market.

Brands under the PB Fintech Umbrella: Paisabazaar.com, Policybazaar For Business, PB Partners, Policybazaar Dubai, PB Pay, Docprime.

Job Title: Business Intelligence Analyst - Strategy & Product

Location: Gurgram, Haryana

Experience: 1-4 Years

About the Role:

We are seeking a proactive and analytical professional to join the Health Insurance vertical at Policybazaar. In this role, you will harness data-driven insights to unlock business growth, streamline processes, and enable strategic decision-making. You will collaborate closely with senior leadership and cross-functional teams to design, implement, and track high-impact initiatives. This is a high-visibility role in a dynamic environment, offering rapid learning and accelerated growth opportunities.

Key Responsibilities:

• Business Growth Initiatives: Conceptualize and execute key business strategies and analytical projects aimed at driving sales, improving conversions, and enhancing customer journeys.
• Data-Driven Process Optimization: Identify process gaps through data analysis and recommend actionable solutions to increase operational efficiency and effectiveness.
• Performance Ranking & Benchmarking: Develop ranking frameworks and performance scorecards for internal teams, products, and channels to drive healthy competition and accountability.
• Scenario Simulations & Decision Support: Build models to simulate different business scenarios and provide actionable insights to senior management for informed decision-making.
• Cross-Functional Collaboration: Partner with Product, Marketing, Operations, and Sales teams to drive common initiatives and ensure seamless execution of business strategies.
• Product-Led Analytics: Contribute to product development initiatives by analyzing user journeys, identifying friction points, and recommending enhancements that improve customer experience and outcomes.
• Reporting & Insights: Create dashboards, trackers, and reports that provide regular visibility of key metrics to stakeholders.
• Innovation & Best Practices: Continuously explore new tools, methodologies, and industry best practices to elevate the analytics function.

What We’re Looking For:

• Strong logical reasoning, analytical ability, and problem-solving skills, with a knack for breaking down complex business challenges into structured, data-driven solutions.
• Proficiency in SQL, Excel, and BI tools (Tableau/Power BI/Qlik); knowledge of Python/R will be a strong advantage.
• Excellent communication and storytelling skills to present insights and recommendations effectively to stakeholders
• High sense of ownership and curiosity, with the ability to challenge status quo and innovate.
• Ability to thrive in a fast-paced, dynamic environment while managing multiple stakeholders and priorities.
• Prior experience in analytics, consulting, or business strategy; exposure to Insurance, E-commerce, or Financial Services sectors preferred

Educational Background:

• Bachelor’s or Master’s degree from a Tier-1 Institute
• 1 to 4 years of experience in Analytics