Hyderabad, Telangana, India
Healthcare & Life Sciences
Full-Time
NTT DATA North America
Overview
In this Role you will be Responsible For:
- Highest-level of support on programs, projects, reporting, filing for the BPO organization (electronic and hard copy), confidential materials handling, and issue resolution through experiences performing the role.
- Subject matter expert in particular area of administrative support.
- Assists to review, update and implement process and policy improvements The candidate is responsible for reading and understanding the process documents provided by the customer.
- Analyze the insurance request received from the customer and process as per standard operating procedures.
- Familiarize, navigate multiple client applications and capture the necessary information to process customer requests.
- Ensuring accurate and timely completion of transactions to meet or exceed client SLAs.
- Organizing and completing tasks according to assigned priorities.
- Most problems they handle require standard solutions.
- They may manage small projects with oversight from their supervisor.
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