Overview
We are seeking a skilled Cloud Engineer (E2) to join our growing Managed Service Provider (MSP) team. This role is ideal for an engineer who enjoys building, operating, and optimising cloud-native solutions while working closely with CloudOps, DevOps, security teams, and clients.
Role & Responsibilities
Evaluate and recommend cloud libraries, tools, and services based on client and platform needs
Own the implementation of engineering stories and advanced cloud solutions for client workloads
Research, document, and propose solutions for technical challenges and operational gaps
Design and build cloud-native architectures including serverless solutions, IoT backends, and highly automated delivery pipelines
Assist in solution design, estimation, planning, and implementation activities
Participate in cross-functional delivery teams to successfully execute client engagements
Collaborate with CloudOps teams to design support systems, response procedures, and operational handoffs
Engage in customer-facing discussions to explain, present, and justify technical decisions while educating clients
Share knowledge, best practices, and technical insights with internal teams and client stakeholders
Design and implement scalable AWS architectures with a focus on reliability, security, and cost efficiency
Build and maintain observability solutions using AWS-native tools (CloudWatch, X-Ray, Config) and partner platforms (Datadog, Dynatrace, OpenTelemetry)
Work with 24x7 response teams to define and implement effective metrics, logging, and alerting strategies
Develop runbooks and automation aligned with monitoring thresholds and operational triggers
Partner with CloudOps to reduce alert noise, perform root cause analysis, and improve system stability
Collaborate with DevOps and security teams to embed resilience, security, and cost-optimization into solutions
Continuously learn and stay current with AWS services, best practices, and emerging cloud technologies
Contribute to internal IP, tooling, and open-source initiatives
Participate in Agile-based delivery models and project execution
Requirements
Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field with 2+ years of IT experience.
2+ years of strong hands-on experience with Amazon Web Services (AWS)
2+ years of experience with configuration management and/or infrastructure automation
2+ years of programming experience in one or more of the following: Python, Node.js, TypeScript, Go, Java, or C#
AWS Associate-level certifications (Solutions Architect, SysOps, or Developer)
Experience designing scalable and automated cloud infrastructure
Willingness to work in the graveyard shift
Strong knowledge in AWS Lambda and serverless architectures
Exposure to large-scale enterprise IT environments
Familiarity with Agile or other project management methodologies
Strong communication skills with the ability to explain technical concepts clearly to varied audiences
Effective time and self-management with the ability to prioritize, adapt, and meet deadlines
Strong problem-solving mindset with the ability to analyze issues and deliver practical solutions
Collaborative team player who builds productive relationships with clients and stakeholders
- Impact: Play a pivotal role in shaping a rapidly growing venture studio with Cloud-driven digital transformation.
- Culture: Thrive in a collaborative, innovative environment that values creativity, ownership, and agility.
- Growth: Access professional development opportunities and mentorship from experienced peers.
- Benefits: Competitive salary, wellness packages, and flexible work arrangements that support your lifestyle and goals.