Cloud Engineer L1

Overview

Accountability is being answerable for the result. List the key areas, projects, implementations or applications that the individual is solely accountable for or has the primary decision-making authority. The purpose for defining these accountabilities is to clarify what the employee is accountable for and to agree exactly on the scope of authority. Accountabilities may not be applicable for all roles.

∙Monitor the Cloud resources effectively.

∙Following the Standard Procedures

∙Logs analysis during the outages and reporting to next level engineer

∙Ticketing life cycle

∙Responding to the tickets as per the SLA committed

∙Escalation Management - Escalating issues to L2, SecOps & follow-up

∙Tickets segregation and follow up to closure with required Comments and evidence

∙Documentation and reporting

Qualifications & Experience

∙Bachelor’s/Diploma computer science, or related field

∙1-2 years of previous experience on Monitoring

∙6 months – 1 year experience in Linux Operating system. ∙ITIL Process / Jira ticket management. ∙Basics reporting knowledge

Skills:

∙Good Communication skills

∙Handling ticket and escalations

∙Linux Support Basics – Centos

∙Infra Monitoring – Datadog, Pingdom and CloudWatch

∙AWS Basics – EC2, RDS and CloudWatch

Job Type: Full-time

Pay: Up to ₹700,000.00 per year

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Work Location: In person