Cloud System Administrator

Introduction

Joining the IBM Technology Expert Labs teams means you'll have a career delivering world-class services for our clients. As the ultimate expert in IBM products, you'll bring together all the necessary technology and services to help customers solve their most challenging problems. Working in IBM Technology Expert Labs means accelerating the time to value confidently and ensuring speed and insight while our clients focus on what they do best—running and growing their business.

Excellent onboarding and industry-leading learning culture will set you up for a positive impact, while advancing your career. Our culture is collaborative and experiential. As part of a team, you will be surrounded by bright minds and keen co-creators—always willing to help and be helped—as you apply passion to work that will positively impact the world around us.

Your Role And Responsibilities

We are looking for a highly experienced Cloud System Administrator with 10–15 years of IT infrastructure experience, specializing in cloud networking and security. The ideal candidate will be responsible for managing operations and support in Azure and GCP environments, ensuring secure, stable, and efficient cloud infrastructure. Experience with Kubernetes and OpenShift is a significant plus. This is a mission-critical 24/7 operations role requiring deep technical expertise and reliability.

Key Responsibilities

• Administer and support cloud infrastructure, focusing on Azure and Google Cloud Platform (GCP).
• Design and manage secure cloud networking architectures, including VPCs, VNets, subnets, routing, firewalls, and VPNs.
• Implement and maintain cloud security controls, including IAM, policies, encryption, and access management.
• Monitor and troubleshoot network and security issues in real-time.
• Operate and support Kubernetes and OpenShift clusters, including configuration, scaling, and updates.
• Collaborate with internal teams to ensure secure deployment and operations of applications.
• Support database security practices, including encryption, role-based access control, and audit logging.
• Participate in incident response and root cause analysis for security and availability issues.
• Work as part of a rotational 24x7 support team and ensure high availability of services.
  
  

Preferred Education

Master's Degree

Required Qualifications

Required technical and professional expertise

• 10–15 years of hands-on experience in system/cloud administration with a strong focus on networking and security.
• Proven experience managing cloud environments in Microsoft Azure and Google Cloud Platform (GCP).
• Strong understanding of networking concepts (TCP/IP, DNS, firewalls, load balancers, VPNs, etc.).
• Expertise in cloud security best practices, IAM, data protection, and threat detection.
• Experience with Kubernetes and/or OpenShift in production environments.
• Familiarity with infrastructure as code (IaC) tools such as Terraform, Ansible, or ARM templates.
• Understanding of database security principles and compliance requirements.
• Strong analytical and troubleshooting skills in cloud-native environments
  
  

Preferred Qualifications

Preferred technical and professional experience

• Certifications in Azure or GCP (e.g., Azure Security Engineer Associate, Google Professional Cloud Security Engineer).
• Certifications such as CKA, CKS, RHCSA, or Red Hat Certified Specialist in OpenShift.
• Knowledge of SIEM, log aggregation, and cloud-native security tools (e.g., Microsoft Defender, Chronicle).
• Familiarity with compliance and regulatory frameworks (e.g., ISO 27001, SOC2, GDPR).