Bangalore, KA, India
Information Technology
Full-Time
HSBC Global Services Limited
Overview
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Ops Improvement Associate
In this role you will:
- Work with Global Procurement Change and Innovation to define, assess and understand requirements aligned to the strategic outcomes of project.
- Supporting the definition of high-level requirements for any programme of work.Responsibility for documenting detailed requirements. Analyse and document end-to-end business processes, including as-is / to-be process mapping and GAP analysis.Willing to openly discuss potentially difficult topics , keeping HSBC interest in mind.
- Produce high-quality documentation including BRDs, FRDs, user stories (where applicable), and supporting artefacts.Work closely with project team and delivery stakeholders to ensure smooth change delivery.
- Support of Change Management activities such as early change planning and audience analysis to designing and delivering change interventions (e.g., communications, training, support, organization alignment).
- Creation of end-to-end process maps supporting requirements. Other supporting activities within the Programme as required with impact assessment for change requests. Support change initiatives across the full project lifecycle (initiation, design, build, test, implementation, and post-go-live)
- Analyst role is heavily business focused, it is not an IT role.Follow HSBC Change Framework within the project..Acts as a role model to create and maintain a collaborative team environment which supports and encourages the professionalism and development of our teams.Understand procurement data, perform analytics and understand how it flows within Procurement systems. Support requirements life cycle management/solution design.
To be successful in this role you should meet the following requirements
- Bachelor’s degree (or demonstrable experience) in Information Technology, Computer Science, or a related field.
- 5+ Years minimum experience required.
- Experience in gathering requirements, business analysis and/or conducting design activity. Experience analyzing and documenting business processes.Business Analysis skills gained in financial services environment.
- Strong experience into Coupa, change and procurement management. Expertise in automation and transformation projects.
- Strong expertise on Business requirement document and Functional requirement document, strong document experience on – as-is and to-be processes and GAP analysis.
- Experience in change initiatives and an understanding of the full project life cycle
- Process mapping tools experience.Excellent confidence in using MS products including-MS Excel,MS Visio,MS PowerPoint..Exposure to change implementation techniques and approaches
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by – HSBC Software Development India
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