Data Analyst - Fraud Analytics

Overview

• Liaison with the IT team to build robust ILM management system to reduce time, effort and increase efficiency.
• Gather requirements from all impacted stakeholders for improvements on the ILM checkers module and identify processes and reports that can be automated in collaboration with the IT development team.
• Ensure alignment with standard SOPs and provide the business requirement document to the IT team
• Monitor the project milestones/ changes required to ILM checkers module and coordinate with the IT team to ensure that the project is delivered as per the set time lines.
• Carryout the UAT testing once a system upgrade has been done to check for efficiency, ease of use and coordinate to get the system bugs fixed for the pilot launch
• Provide continuous post deployment support
• Coordinate with IT team for fixing system bugs
• Monitor the development of entire automation and handles architect of the new modules.
• The role would articulate the ideas but also balance them against what’s technologically feasible and financially and functionally reasonable
• Development of the digital tools to improve the department efficiency in Speed and execution
• Identify new partners in digital Technology which is useful for fraud Mitigation Strategy
• Oversee the alignment of the claims scoring model with ILM team’s data analytics reports
• Use business intelligence tools to create automated reports & dashboards as per business requirements
• Ideate, design and implement system innovation projects that would lead to time & cost savings – e.g. database integration project with courts, RTOs, IIBs to get easy access to the information they maintain