Data Analyst - Senior (Learning Analytics)

Responsible for conducting data analysis to extract actionable insights, exploring datasets to uncover patterns and anomalies, analyzing historical data for trend identification and forecasting, investigating data discrepancies, providing user training and support on data analysis tools, communicating findings through compelling visualizations, supporting data projects, and ensuring data accuracy and integrity.

Grade : T4

"Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

FedEx Learning Analytics and Technology provides measurement and evaluations of learning solutions to ensure ongoing quality, relevancy, and business impact.

The current role is responsible for designing and implementing processes and data analytics in support of a Global Commercial Education team. This position uses data/text analysis to drive decision making.

What your main responsibilities are

Essential Functions:

1. Effectively analyze data, identify trends and patterns, and provide insights that can help drive business decisions.

2. Collaborate with diverse group of stakeholders to understand their data needs and effectively translate those needs into business requirements for reports and dashboards.

3. Strong strategic problem solver who can learn and understand education metrics and develop connectivity across key themes.

4. Gains insight into key business problems and deliverables by applying technical analysis techniques to examine structured and unstructured data from multiple disparate Sources

5. Proficient use of current and emerging statistical analysis technologies to evaluate trends and develop actionable insights and recommendations to management.

6. Integrate and apply innovative data driven techniques and methods across the business to effectively tell the story of data and reports.

7. Designs and implements reporting dashboards and other visualizations that track and visually communicate key business metrics and provide actionable insights.

Key Priorities & Goals for the first year in role :

1. Statistical analysis of survey data to identify business impacts and insights

2. SQL development work to query global data aligned with defined metrics

3. Analysis reporting through data visualizations to clearly communicate the results of the learning programs

What we are looking for

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.