Overview
Project description
The Data Analyst is a self-driven analytics expert responsible for transforming enterprise data into actionable operational and business insights. The role supports improved decision-making across IT Service Delivery and business operations, leveraging strong domain understanding, analytical rigour, and modern analytics and automation platforms across cloud and on premises environments.
This role plays a critical part in improving governance, reliability, quality, and observability of IT services by consolidating data, identifying patterns and trends, and driving evidence-based recommendations. Beyond analysis, the Data Analyst provides thought leadership, partnering closely with operational teams to shape reporting, conduct deep dive studies, and influence continuous improvement across the organization.
Responsibilities
Gather, consolidate, and interpret data from enterprise applications, platforms, and processes
Analyze patterns, trends, and anomalies to generate meaningful business and operational insights
Support IT Service Delivery governance, including quality, incident, problem, change, and observability
Build recommendations and insights to improve performance, reliability, and decision making
Design and deliver reports, dashboards, and analytical views aligned to stakeholder needs
Partner with operational and business teams to conduct enterprise-wide analytical studies
Apply analytics and automation tools across cloud and on-prem environments
Skills
Must have
Advanced Data Analysis & Interpretation
IT Service Delivery & Operational Governance Analytics
Cloud and On-Prem Data Environments
Reporting, Dashboards & Observability
Automation and Insight Generation
Stakeholder Communication & Influence
6-8 years of experience in enterprise data analysis or IT operations analytics
Strong understanding of enterprise applications, service delivery processes, and governance
Proven ability to convert raw data into actionable, outcome focused insights
Comfortable operating across technical depth and business context
Nice to have
Experience in aviation, large enterprises, or regulated environments is a plus
Other
Languages
English: C1 Advanced
Seniority
Senior
Noida, India
Req. VR-123064
Business Analysis
Cross Industry Solutions
28/05/2026
Req. VR-123064
- Delhi, DL, India
- 1000000 - 1300000 INR - Yearly
- Delhi, DL, India
- Delhi, DL, India
- Delhi, DL, India
- Delhi, DL, India
- Delhi, DL, India
- Delhi, DL, India
- Delhi, DL, India