Data Analyst

Country:

Location:

Role: Specialist

Location: Hyderabad/Gurgaon

Full/ Part-time: Full Time

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Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.

About this role

Carrier Global SIOP has a role open for an Order Management Data Analyst & Reporting Specialist to support customer delivery assurance analysis and reporting for the Commercial HVAC business in North America. Reporting to the Order Management leader and partnering closely with Operations, Supply Chain, and Customer Services, the analyst will play a critical role in developing analytics and reports to ensure efficient order management and delivery assurance, optimized revenue and cash-flow, while driving world class customer satisfaction across all aspects of our operations. He/she will generate insights, identify trends and provide actionable recommendations to enhance order management efficiency and customer satisfaction.

This is an onsite role in Gurgaon, India.

Key Responsibilities

• Conduct in-depth analysis of order management data to identify trends, patterns, and anomalies related to on-time delivery, revenue, and inventory projections.

• Identify current and past performance, to define reliability and predict potential risks.

• Build reports to early identify and predict customer delivery risks, providing actionable recommendations to mitigate.

• Utilize statistical techniques and data visualization tools to transform complex data sets into meaningful insights.

• Use tools such as VBA /Python /R /Excel to increase automation, to support various steps involved in delivering a robust order management analysis.

• Ensure data integrity and accuracy by implementing data governance practices. Develop and maintain data cleansing processes, validation checks, and data quality standards to improve the data reliability.

• Identify opportunities to enhance existing processes, tools, and methodologies to drive efficiency and effectiveness, together with customer services, SIOP, operations, and supply chain teams.

Basic Qualifications

• Bachelor’s degree in Engineering, Supply Chain, or IT (advanced degree preferred).

• Experience: 3+ years in data analytics for order management, customer fulfillment, SIOP, or supply chain.

• 3+ years of experience in data analysis tools such as Excel, SQL, Python and data visualization tools (e.g. Power BI).

• Strong analytical, and problem-solving skills, with a track record of driving process improvements and operational efficiencies.

• Exceptional communication and interpersonal skills.

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• MBA

• Knowledge of advanced statistical techniques and predictive analytics is a plus.

Benefits

We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

• Enjoy your best years with our retirement savings plan • Have peace of mind and body with our health insurance

• Make yourself a priority with flexible schedules, parental leave and our holiday purchase scheme

• Drive forward your career through professional development opportunities

• Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.

Join us and make a difference.

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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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