
Overview
Customer Success at Innovaccer
Our mission is to turn our customers into tech-savvy superheroes, ensuring they achieve success using our platform to meet their organization’s business goals. If you're passionate about helping customers realize the value they seek with technology, then our customer success team is the right place for you.
A Day in the Life
- Implement, develop, automate, and unit-test business processes between various data repositories and systems.
- Work with the Delivery team to help them integrate the Python code into their workflows and automate the entire data journey.
- Implement Python libraries to automate the data ingestion lifecycle and improve code reusability
- Troubleshoot data issues and perform root cause analysis to resolve operational issues proactively
- Establish best practices around software development in the development team.
- Developing programs to consume externally hosted open APIs
- Analyze and improve the performance, scalability, stability, and security of the code. Improve engineering standards, tooling, and processes
- Participate in the full SDLC process using Agile methodology, including discovery, inception, story and task creation, breakdown and estimation, iterative planning, development and unit testing, and release/deployment.
- Support production environments with any bugs or execution failures
- Work with business leaders and customers to understand their pain points and build large-scale solutions for them
- Managing and coordinating with multiple teams across Innovaccer to deliver solutions
What You Need
- Hands-on experience in Python (OOPs development), SQL(JOINs, Aggregation, Filtration, Subquery, Grouping, Windows Function, Common Table Expressions) and Linux.
- Working knowledge of Python libraries like Pandas, NumPy, Selenium, ElasticSearch, psycopg2, Snowflake, Boto3, requests, urllib3, sqlalchemy and pymongo.
- Experience in scaling Python codes for multiple integration touch points and consuming open APIs using Python.
- Experience in RDBMS & NoSQL databases
- Experience with Git
- Good experience in current transformation technologies such as XML, JSON, CSV and SQL
- Strong knowledge of agile methodologies
- Basic Analytics Tools (Power BI or Tableau) knowledge
- An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
- Excellent written and verbal communication skills.
Here’s What We Offer
- Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
- Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
- Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
- Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
Disclaimer:
Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at px@innovaccer.com. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.