Data Analyst (E-Commerce and Business Intelligence)

About Headphone Zone

We don’t run Headphone Zone like a company. We run it like a community — of people who care deeply about helping others rediscover music. We’re proud to be a 100% independent, Indian-owned business, committed to bringing the world’s finest headphones and audio gear to discerning listeners across the country.

We choose to be the best, not the biggest. We serve our customers with the same level of care, respect, and attention we’d want for ourselves — guided by a simple ethos: we’re ladies and gentlemen, serving ladies and gentlemen. And above all, while we are not a music company, music is at the core of everything we do.

About the Role

As a Data Analyst at Headphone Zone, you’ll turn data into insights — helping us make smarter decisions across e-commerce, marketing, operations, and customer experience.

You’ll work closely with leadership and cross-functional teams — building dashboards, analysing trends, and uncovering opportunities to improve how we serve our community.

Why This Role Matters

We’re obsessive about doing things the right way — and that means being data-driven, not guess-driven.

Your work will help us optimise everything from product selection to customer happiness — so we can help more people rediscover music, with better experiences.

What You’ll Do

• Analyse e-commerce data across sales, product performance, customer behaviour, marketing, and operations
• Build dashboards and reports to track key metrics
• Identify trends, patterns, and opportunities — and communicate them clearly to stakeholders
• Support leadership with data for decision-making
• Collaborate with Merchandising, Marketing, Operations, and Customer Happiness teams
• Monitor the health of key e-commerce funnels — from traffic to conversion to retention
• Help design and analyse A/B tests and other experiments
• Use tools like Google Analytics, Google Sheets, Data Studio / Looker Studio, Shopify Analytics, SQL (if applicable), Notion, Slack

What We’re Looking For

• Freshers are welcome — we love hiring proactive freshers! Or even better, 1–2 years of experience in data analysis, business intelligence, or e-commerce analytics
• Strong analytical thinking and problem-solving skills
• Ability to turn data into clear, actionable insights — and communicate them well
• Proficiency in tools like Google Analytics, Google Sheets, Looker Studio, SQL (nice to have)
• A mindset aligned with our values: doing the right way, not the easy way; always learning and improving; taking ownership and responsibility; understanding that growth lies in discomfort; serving with grace and respect
• Curiosity about how e-commerce and customer experience work
• Based in Mumbai , this is a full-time, in-office role at our HQ in Andheri West

Cultural Fit

Headphone Zone is a place for people who want to do great work — the right way, not the easy way. We believe in showing up every day with curiosity, ownership, and a commitment to getting better. Titles and ladders don’t matter here; how you think, learn, and contribute does.

You’ll fit right in if you care about craft, take responsibility for your own growth, and thrive in an environment that’s fast, unstructured, and a little chaotic (in the best way). Most of all, we’re here to help people rediscover music — and everything we do comes from that purpose.

Why Join Us?

At Headphone Zone, you’ll be part of a small, passionate team that takes pride in doing things differently. We believe in craft, community, and curiosity — and we’re here to serve, not to sell. You’ll have the freedom to own your work, learn constantly, and contribute to a team that values quality over scale.

If you believe in treating customers with grace and respect, care about helping people experience music more deeply, and thrive in a culture built on trust and hustle — you’ll love it here.

How to Apply

If this sounds like your kind of role, hit 'Apply' — we’d love to hear from you.