Overview
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services.
Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities.
Skills
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Apply a learning mindset and take ownership for your own development.
- Appreciate diverse perspectives, needs, and feelings of others.
- Adopt habits to sustain high performance and develop your potential.
- Actively listen, ask questions to check understanding, and clearly express ideas.
- Seek, reflect, act on, and give feedback.
- Gather information from a range of sources to analyse facts and discern patterns.
- Commit to understanding how the business works and building commercial awareness.
- Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
Associate
Tower: Data Analytics & Insights Managed Service
Experience: 3-5 years
Key Skills: Data Engineering & Data Modeling (Data Vault 2.0)
Educational Qualification: Bachelor’s degree in computer science / IT or relevant field
Work Location: Bangalore, India
Job Description
As an Associate, you'll work as part of a team of problem solvers, helping them to solve complex business issues from strategy to execution by using Data, Analytics & Insights Skills. PwC Professional skills and responsibilities for this management level include but are not limited to:
- Demonstrate critical thinking and the ability to bring order to unstructured problems.
- Status Reporting for the project.
- Adherence to SLAs, experience in incident management, change management, and problem management.
- Review your work and that of others for quality, accuracy, and relevance.
- Know how and when to use tools available for a given situation and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different situations, environments, and perspectives.
- Use straightforward communication in a structured way, when influencing and connecting with others.
- Able to read situations and modify behavior to build quality relationships.
- Uphold the firm's code of ethics and business conduct.
- Demonstrate leadership capabilities by working with clients directly and leading the engagement.
- Work in a team environment that includes client interactions, workstream management, and cross-team collaboration.
- Good Team player. Take up cross competency work and contribute to COE activities.
Required Skills
Primary Skills (Mandatory):
Data Vault 2.0 (Hubs, Links, Satellites, Business Vault); dbt (core/cloud), WhereScape (RED/3D); Informatica (PowerCenter/IDMC); Cloud Data Warehouse, Advanced SQL, ELT and CDC, Orchestration (Bhoomi), Git and CI/CD for data
Secondary Skills: Teradata, Python, SSIS, ServiceNow, Jira, Healthcare insurance domain knowledge (payer: claims, eligibility, provider, HIPAA)
Required Skills & Experience
- Support development and maintenance of data ingestion and transformation pipelines using WhereScape, Informatica, or cloud-native tools.
- Assist in implementing Data Vault 2.0 models under guidance, ensuring correct historization and data quality.
- Write, test, and optimize SQL and transformation logic for enterprise data platforms.
- Participate in data validation, reconciliation, and defect resolution activities.
- Follow established coding, modeling, and deployment standards.
- Support managed services operations, including incident resolution and enhancements.
- Gain exposure to cloud data platforms, dbt, and CI/CD practices through project work.
- Effectively communicate project status, risks, and outcomes throughout the delivery lifecycle.
- Experience with dbt implementation or migration programs.
- Cloud certifications (Azure / AWS / GCP / Snowflake).
- Exposure to data governance, metadata management, lineage, and data quality frameworks.
- Experience working in regulated environments (Health Insurance, Healthcare, HIPAA).