DC Network Architect

Job Title: Data Center Principal Network Architect

Required Experience: 12+ years

Job Location: Pune

About VOIS

In 2009, VOIS started operating in India and now has established global delivery centers in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VOIS India supports global markets and group functions of Vodafone and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

About VOIS India

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, VOIS has evolved into a global, multi-functional organization, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

Role purpose:

• Work and lead a dedicated team, close to the Product Owner (within the product line) following the Agile methodology to transform the Network DC infrastructure and build the SDN evolution.
• The Cloud Infrastructure & Network Architect is responsible for delivering, maintaining, and optimizing Cloud Platforms and related infrastructure, network, database, and middleware capabilities to support and enable the development and operations of Cloud modules and solutions.
• This role is responsible for reviewing Cloud solution designs, understanding their impact on the associated infrastructure, network and ensuring the availability of supporting and enabling infrastructure from internal (local and/or global DCs) and external service providers.
• This role is responsible for monitoring, maintaining, and supporting the operational capacity, availability, and performance of the Cloud solutions against SLAs from a level two and level three support perspective.
• This role is responsible for lead and guide Cloud platform and infrastructure/network-team of cloud engineers.

Key accountabilities and decision ownership:

• Work with Private and Public Cloud service providers to forecast and right-size long-term capacity and performance requirements, iterating regularly.
• Determine user and technical story impact on existing architecture, work processes and systems.
• Design and implement on-site supporting platform/infrastructure/network and tooling for software module development, orchestration, and operations.
• Design and implement on-site supporting database and middleware capabilities to support software module development and operations.
• Monitor and maintain Platform/infrastructure/network performance, capacity and availability, providing 2nd and 3rd level of support for the resolution of infrastructure-related incidents and problems.
• Manage incidents & problems as level two and three, being part of on-call rotation.
• Manage Team of experts Cloud engineer and SMEs.

VOIS Equal Opportunity Employer Commitment

VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!