DevOps Engineer - Knowledge Management

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What You’ll Do

We are seeking a highly motivated professional with a strong foundation in both project and knowledge management to join our team as a Knowledge Management Specialist. In this critical role, you will be pivotal in crafting and deploying comprehensive knowledge management strategies that drive efficient information sharing and robust collaboration throughout the organization. This position offers a unique opportunity to apply your project management expertise to streamline processes, ensuring that knowledge resources are effectively utilized and continuously improved. Immerse yourself in a forward-thinking environment that values innovation and hands-on experience, and play a key role in enhancing the strategic initiatives of our team.

What You Bring

• Proficiency in knowledge management software and IT tools such as SharePoint, enterprise search engines, database management, and data analytics tools.
• Exposure to project management, scrum master role.
• Exposure to Signavio and process knowledge is an advantage.
• Exposure in Cloud Computing (SaaS, PaaS, IaaS). Skilled in agile/scrum, ITIL, DevOps, and optionally, Chaos Engineering.
• Strong analytical, problem-solving, and communication skills.
• Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
  
  

Tech you bring

• 5+ years of working experience in developing and implementing knowledge management strategies and processes to enhance information sharing and collaboration across the organization
• Manage and maintain the company's SharePoint sites, ensuring they are up-to-date, user-friendly, and aligned with business needs.
• Collaborate with various departments to identify knowledge gaps and develop solutions to address them.
• Create and maintain a centralized repository of organizational knowledge, including policies, procedures, guidelines, and best practices.
• Promote knowledge sharing through the organization's business processes and systems by strengthening links between knowledge sharing and information systems.
• Provide training and support to employees on the use of knowledge management tools and systems.
• Monitor and evaluate the effectiveness of knowledge management initiatives and make recommendations for improvements.
• Experience with scrum, project management, and tools like Signavio is a value ad
  
  

Meet your team

Every customer must be thoughtful about their journey and which path is best for their business and we support their choice. Whether a customer opts to go all-in on the cloud at once, move in a phased approach, or find themselves in a hybrid environment where some core processes are in the cloud, while others remain on-premise, we stand proudly behind the fact that SAP is the market leader in ERP and Supply Chain and has a cloud solution for every business need.

As our customers are moving mission-critical business processes and workloads into the S/4HANA Cloud to evolve their business, it is our obligation to always deliver our services with the highest levels of reliability.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 427355 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: .