Devops Engineer - LMTS

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Devops Engineer- LMTS

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

Role Description

Our Tech and Product team is tasked with innovating and maintaining a massive distributed systems engineering platform that ships hundreds of features to production for tens of millions of users across all industries every day. Our users count on our platform to be highly reliable, lightning fast, supremely secure, and to preserve all of their customizations and integrations every time we ship. Our platform is deeply customizable to meet the differing demands of our vast user base, creating an exciting environment filled with complex challenges for our hundreds of agile engineering teams every day.

Required Skills and Experience

• Salesforce is looking for Site Reliability Engineers to build and manage a multi-substrate kubernetes and microservices platform which powers Core CRM and a growing set of applications across Salesforce. This platform provides the ability to develop and deploy microservices quickly and efficiently, accelerating their path to production.In this role,

• You are responsible for the high availability of a large fleet of clusters running various technologies like Kubernetes, software load balancers, service mesh and so on. You’ll gain valuable experience troubleshooting real production issues which will expand your knowledge on the architecture of k8s ecosystem services and internals.

• You will contribute code wherever possible to drive improvement

• You will drive automation efforts in Python/Golang/Terraform/Spinnaker/Puppet/Jenkins to eliminate manual work with day-to-day operations.

• You will help improve the visibility of the platform by implementing necessary monitoring and metrics.

• You’ll implement self-healing mechanisms to proactively fix issues to reduce manual labor.

• You will get a chance to improve your communication and collaboration skills working with various other Infrastructure teams across Salesforce.

• You will be interacting with a highly innovative and creative team of developers and architects.

• You will evaluate new technologies to solve problems as neededYou are the ideal candidate if you have a passion for live site service ownership. You have demonstrated a strong ability to manage large distributed systems. You are comfortable with troubleshooting complex production issues that span multiple disciplines. You bring a solid understanding of how infrastructure software components work. You are able to automate tasks using a modern high-level language. You have good written and spoken communication skills. Required Skills: Experience operating large-scale distributed systems, especially in cloud environments

• Excellent troubleshooting skills with the ability to learn new technologies in complex distributed systems

• Strong working experience with Linux Systems Administration. Good knowledge of linux internals.

• Good experience in any of the scripting/programming languages: Python, GoLang etc .,

• Basic knowledge of Networking protocols and components: TCP/IP Stack, Switches, Routers, Load Balancers.

• Experience in any of Puppet, Chef, Ansible or other devops tools.

• Experience in any of the monitoring tools like Nagios, grafana, Zabbix etc.,

• Experience with Kubernetes, Docker or Service Mesh

• Experience with AWS, Terraform, Spinnaker

• A continuous learner and a critical thinker

• A team player with great communication skills

Areas where you may be working on include highly scalable, highly performant distributed systems with highly available and durable data storage capabilities that ensure high availability of the stack above that includes databases. A thorough understanding of distributed systems, system programming, working with system resources is required. Practical knowledge for challenges regarding clustering solutions, hands-on experience in deploying your code in the public cloud

environments, working knowledge of Kubernetes and working with APIs provided by various public cloud vendors to handle data are highly desired skills.

BENEFITS & PERKS

• Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!

• World-class enablement and on-demand training with Trailhead.com

• Exposure to executive thought leaders and regular 1:1 coaching with leadership

• Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

• For more details, visit https://www.salesforcebenefits.com/

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com .

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce . 

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