DevOps Engineer

Overview

About Bureau

Every day, billions of people interact, shop, and transact online - but behind the convenience lies a growing problem: digital fraud and mistrust. Global losses now exceed US$486B annually, and the questions businesses face are simple yet critical: “Who are you?” and “Can I trust you?” Bureau answers those questions.

Bureau is an all-in-one platform for identity decisioning, fraud prevention and compliance requirements. Trusted for enhancing security and compliance, Bureau simplifies identity management for businesses. This is a place where we celebrate homegrown leaders and have an open-door policy where your voice matters, your ideas flourish, and your potential knows no bounds. We are driven to put our best foot forward every day with confidence, growth, customer obsession and speed as our core values here at Bureau. Think of us as a launching pad for your growth.

In just a few years, our knowledge graph has grown to 1 billion+ verified identities globally. Backed by Sorenson Capital and PayPal Ventures, Bureau is not just scaling fast; we’re shaping the future of digital trust.

About the Role - DevOps Engineer

As a DevOps Engineer, you will build and operate reliable, secure, and scalable cloud-native platforms. You will own CI/CD pipelines, Infrastructure as Code (IaC), and production operations for distributed systems that run across cloud and on-prem environments. A key focus for this role is data platform DevOps, meaning hands-on depth with Kafka, ClickHouse, Redis, and operating high-throughput, low-latency services with strong observability and incident discipline.

What you’ll be doing

• Own and improve CI/CD for multiple services, enabling safe, fast, repeatable deployments across environments.
• Build and operate Kubernetes-based platforms (cloud and on-prem), including cluster operations, upgrades, capacity planning, and reliability practices.
• Implement and maintain Infrastructure as Code (Terraform-first) for cloud networking, compute, security, and platform services.
• Drive automation across provisioning, deployments, scaling, failover, backups, and operational workflows.
• Design production-grade patterns for high availability, performance, security, and scalability, including load balancing, autoscaling, and resilience.
• Partner closely with Engineering, Security, and Product to streamline the full delivery lifecycle and reduce operational friction.
• Prototype solutions and run PoCs for emerging tools, platform improvements, and operational accelerators.
• Troubleshoot complex production issues using deep understanding of service topology, dependencies, and failure modes. Define mitigation strategies and communicate clearly.
• Participate in on-call and incident response. Drive a culture of post-mortems, root cause analysis, and preventive engineering.
• Support customer deployments where needed, including on-prem and regulated enterprise environments, ensuring repeatable and auditable delivery.

What You’ll Bring

• 3 to 5 years of hands-on experience in a DevOps, SRE, or Platform Engineering role.
• Strong Kubernetes experience including cluster operations and production troubleshooting.
• Cloud experience on one or more of AWS, Azure, GCP, OCI, with an ability to adapt across clouds.
• Strong IaC skills, especially Terraform, plus clear module and environment design practices.
• Strong Linux fundamentals and proven experience debugging production environments.
• Strong scripting in at least one of: Shell, Python, Go, Ruby.
• CI/CD experience with GitHub Actions (or equivalent) and CD tooling like ArgoCD (or equivalent GitOps model).
• Strong experience with observability stacks: logging, metrics, tracing (ELK, Prometheus, Grafana, OpenTelemetry, etc.).
• Strong fundamentals in AWS networking concepts (VPCs, subnets, routing, NAT, security groups, NACLs, private connectivity, DNS).
• Excellent communication and problem-solving skills, comfortable operating in a fast-paced environment.
• Must-have: Data Platform DevOps Experience
• You should have meaningful hands-on experience operating at least 2 of the following in production:
• Kafka (clusters, topic design considerations, throughput, lag, partitions, retention, broker health, client tuning)
• ClickHouse (ingestion patterns, merges, partitions, schema and performance tuning basics, storage planning)
• Redis (clustering, persistence modes, memory sizing, latency, failover behaviour)
• Bonus if you have managed these alongside high-scale application workloads on Kubernetes.

What Working at Bureau Looks Like

At Bureau, work is about building something meaningful, together. Some days it’s brainstorming around a whiteboard, other times it’s an idea sparked over chai or in a hallway chat. We move fast, give ownership to those closest to the problem, and turn ideas into action quickly.

Our values shape how we work and win together. We believe in Teamwork and Respect that build strong collaborations, Urgency that keeps us close to customer needs, and a Solution Mindset that drives innovation. With Transparency at the core, we strive for Excellence in everything we do and bring relentless Drive to achieve impactful outcomes. This is what working at Bureau looks like - fast, focused, and built on trust.

Flexibility is built into how we work, helping you balance deep focus with collaboration. Learning never stops: through books, courses, and knowledge-sharing. And well-being matters too, with healthcare for you and your family.

Here, you don’t just build products that protect millions - you build trust, grow your skills, and work with people who’ve got your back.

Why Join Bureau?

At Bureau, you’ll be part of a mission with real global impact: creating digital trust that allows businesses and people to transact safely, fairly, and confidently.

• Work with purpose: Build tools that reduce fraud, expand access to credit, and protect people from digital harm.
• Cutting-edge tech: Solve problems using AI, risk intelligence, and graph-based systems at global scale.
• Massive scale, real-world impact: Your work will directly contribute to protecting millions of people and businesses worldwide.
• Room to grow: Join a company scaling 4x YoY, where ownership and bold ideas are rewarded.
• Culture that empowers: Flexible work hours, fast-paced environment, and a team that values speed and innovation.
• Life at Bureau: From offsites and team outings to Friday snacks and friendly table tennis rivalries, we make sure there’s energy, fun, and connection beyond work.