DevOps Engineer (APM)

Description

About Norstella

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need.

Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time.

Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients:

• Citeline – accelerate the drug development cycle
• Evaluate – bring the right drugs to market
• MMIT – identify barrier to patient access
• Panalgo – turn data into insight faster
• The Dedham Group – think strategically for specialty therapeutics

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.

Job Description:

We are looking for a skilled and experienced DevOps Engineer with expertise in AWS services, infrastructure as code using Terraform, serverless architectures, Grafana, Prometheus, and experience with New Relic and Kubernetes being a plus. The candidate will be responsible for designing, implementing, and maintaining our cloud-based infrastructure, and ensuring the reliability, scalability, and security of our systems.

Responsibilities:

• 
  Design, deploy, and maintain AWS infrastructure using infrastructure as code (IAC) using tools such as Terraform and CloudFormation


• Build and deploy applications in a repetitive and automated way


• Design and implement serverless architecture using AWS services such as Lambda, API
• 
  Gateway, DynamoDB, S3, and others


• Monitor, troubleshoot, and optimize performance of cloud-based applications using monitoring and analytics tools such as New Relic, Grafana and Prometheus


• Collaborate with development teams to ensure the reliability, scalability, and security of our systems


• Automate processes using CI/CD tools such as Azure DevOps, TeamCity or Jenkins.


• Implement security best practices and ensure compliance with regulatory requirements
  
• Continuously improve our infrastructure and processes to meet evolving business needs and technology trends

Qualifications:

• Bachelor's or Master's degree in Computer Science or a related field
• 4-5+ years of experience in a DevOps role, with a focus on AWS services and infrastructure as code
• Experience with Terraform or other IaC tools such as CloudFormation or CDK
• Strong understanding of serverless architectures, microservices, and containerization using Kubernetes or other container orchestration tools
• Experience with monitoring and analytics tools such as Grafana, Prometheus, and New Relic
• Familiarity with CI/CD tools such as Azure DevOps, Jenkins, GitLab, or CircleCI
• Proficient in at least one scripting language (Bash, Python, JavaScript)
• Proficiency with Linux administration/engineering
• Deep understanding of cloud-scale and micro/macro-services architectures, experience in operating high performance, highly scalable, and fault-tolerant multi-tenant SaaS based applications.
• Strong problem-solving skills and the ability to troubleshoot issues in a complex environment.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• A passion for continuous learning and keeping up with the latest technology trends in the DevOps and cloud computing space.

Our guiding principles for success at Norstella

01: Bold, Passionate, Mission-First
We have a lofty mission to Smooth Access to Life Saving Therapies and we will get there by being bold and passionate about the mission and our clients. Our clients and the mission in what we are trying to accomplish must be in the forefront of our minds in everything we do.
02: Integrity, Truth, Reality
We make promises that we can keep, and goals that push us to new heights. Our integrity offers us the opportunity to learn and improve by being honest about what works and what doesn’t. By being true to the data and producing realistic metrics, we are able to create plans and resources to achieve our goals.
03: Kindness, Empathy, Grace
We will empathize with everyone's situation, provide positive and constructive feedback with kindness, and accept opportunities for improvement with grace and gratitude. We use this principle across the organization to collaborate and build lines of open communication.
04: Resilience, Mettle, Perseverance
We will persevere – even in difficult and challenging situations. Our ability to recover from missteps and failures in a positive way will help us to be successful in our mission.
05: Humility, Gratitude, Learning
We will be true learners by showing humility and gratitude in our work. We recognize that the smartest person in the room is the one who is always listening, learning, and willing to shift their thinking.

Benefits

• Health Insurance
• Provident Fund
• Reimbursement of Certification Expenses
• Gratuity
• 24x7 Health Desk

Norstella is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, color, nationality, ethnic or national origin, religion or belief, disability or age. Our ethos is to respect and value people’s differences, to help everyone achieve more at work as well as in their personal lives so that they feel proud of the part they play in our success. We believe that all decisions about people at work should be based on the individual’s abilities, skills, performance and behavior and our business requirements. Norstella operates a zero tolerance policy to any form of discrimination, abuse or harassment.
Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we’re just as excited about you.