DevOps Engineer – ServiceNow

Skills:
CI/CD pipelines, Infrastructure as Code, Terraform or Ansible tools, ServiceNow instances, ServiceNow APIs, end-to-end automation, scaling, ServiceNow Scripting,

Position Overview

We are looking for an experienced DevOps Engineer ServiceNow who will be responsible for

enabling automation, continuous integration, and seamless deployment within the ServiceNow

ecosystem. This role demands strong technical knowledge of CI/CD pipelines, Infrastructure as

Code (IaC), cloud platforms, and API integrations, as well as a working understanding of

platform performance optimization and security basics.

Key Responsibilities

Set up and maintain CI/CD pipelines for ServiceNow applications

Automate deployments using Infrastructure as Code (IaC) tools such as Terraform or

Ansible

Manage ServiceNow instances: performance tuning, system upgrades, and

configuration

Integrate ServiceNow APIs with external tools for end-to-end automation

Handle cloud infrastructure optimization, scaling, and security configurations

Technical Skills Required

ServiceNow Scripting & Configuration:

JavaScript, Glide API, Flow Designer, UI Policies

CI/CD Tools

Jenkins, GitLab, Azure DevOps (any)

Cloud Platforms (Hands-on With Any One)

AWS, Azure, or GCP

Infrastructure As Code (IaC)

Terraform

Ansible

CloudFormation

Containers & Orchestration (Preferred But Not Mandatory)

Docker

Kubernetes

Helm

API Integrations

REST

SOAP

Monitoring Tools (Any Exposure Is Beneficial)

Splunk

ELK Stack

Prometheus

Security & Networking Basics

VPN

Firewalls

Access Control

Soft Skills

Strong troubleshooting and debugging abilities

Clear and effective communication skills

Ability to work collaboratively in Agile environments

High attention to detail and commitment to quality