Enterprise Agile Coach

Overview

Candescent is the leading cloud-based digital banking solutions provider for financial institutions. We are transforming digital banking with intelligent, cloud-powered solutions that connect account opening, digital banking, and branch experiences for financial institutions. Our advanced technology and developer tools enable seamless, differentiated customer journeys that elevate trust, service, and innovation. Success here requires flexibility in a fast-paced environment, a client-first mindset, and a commitment to delivering consistent, reliable results as part of a performance-driven, values-led team. With team members around the world, Candescent is an equal opportunity employer.

Title: Enterprise Agile Coach

Experience : 10 years - 15 Years

Location Hyderabad

Role Purpose

The Enterprise Agile Coach operates within the Agile CoE domain, responsible for scaling agile leadership capability, consistency, and systemic learning across multiple Product Groups within the portfolio.

This role focuses on enterprise enablement and behavior change, not delivery ownership. The Enterprise Agile Coach works through coaching, influence, and system insight to support the adoption and effective use of Radiance—Candescent’s enterprise Ways of Working—at scale, under the direction of the Agile CoE Principal Agilist, who owns enterprise-level Agile system coherence and evolution.

Radiance represents how Candescent plans, funds, delivers, inspects, and continuously improves its customer-facing products and platforms. It is not a framework to implement, but the company’s living operating model.

Scope & Operating Context

• Scope spans multiple Product Groups within the portfolio
• Operates horizontally across Product, Engineering, Design, and enabling functions
• Works in close partnership with:
• Delivery-domain Agilists (e.g., Product Group Lead Agilists)
• VMO-domain Agilists (e.g., Portfolio Demand & Delivery Managers)
• Accountable for capability building and consistency, not system ownership
• Operates in a private-capital-backed fintech environment with high expectations for leverage, clarity, and measurable improvement
  
  

Key Responsibilities

Enterprise Coaching & Leadership Enablement

• Coach senior leaders, managers, and product leadership on enterprise agility, flow, and execution health
• Enable leadership teams to connect strategy to execution through coherent operating patterns defined by Radiance
• Support leaders in navigating trade-offs, dependencies, and systemic constraints across Product Groups
  
  

• Build and scale Agile capability across Product Groups through coaching, targeted workshops, and enablement
• Reinforce consistent application of Radiance as Candescent’s Ways of Working, while allowing contextual adaptation
• Mentor senior Agilists across Delivery and VMO domains, raising overall capability and credibility
  
  

• Observe and diagnose systemic impediments across structure, process, incentives, and behaviors
• Partner with peer Agilist leaders to drive root-cause resolution
• Support enterprise-level Inspect & Adapt cycles using meaningful performance signals grounded in Radiance
  
  

• Shape and support Communities of Practice as a scaling and learning mechanism
• Enable cross-Product Group learning and reuse of effective patterns within Radiance
• Capture insights that inform the evolution of Candescent’s Ways of Working
  
  

• Act as a trusted advisor during organizational change and operating-model evolution
• Help leaders sequence and absorb change sustainably across Product Groups
• Translate change intent into practical, leader-led action consistent with Radiance
  
  

Explicit Role Boundaries (Non-Responsibilities)

The Enterprise Agile Coach Does Not

• Own delivery outcomes, commitments, or execution plans
• Act as a Scrum Master, Release lead, or delivery manager
• Own portfolio intake, prioritization, or lean governance
• Define or unilaterally evolve Radiance
  
  

• 10+ years in Agile, Lean, or product delivery roles supporting customer-facing product development
• Demonstrated experience working with product-led, market-facing teams, including Product Management, Engineering, and Design
• Proven experience coaching leaders and leadership teams in product delivery contexts
• Strong systems thinking across Product Groups, value streams, and organizational design
• Ability to influence without authority in complex, matrixed environments
• Pragmatic, outcome-oriented, and context-driven approach
  
  

• SaaS, fintech, payments, or regulated product environments
• Experience delivering commercial or customer-facing platforms
• Experience in private-equity-backed or carve-out environments
• Prior partnership with Portfolio Management, VMO, or Product Operations
• Relevant certifications valued but not required
  
  

To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.