India - Data Analyst

Overview

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over 250 proprietary offices across 70 countries and a team of more than 3,000 committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container and bulk commodity sectors as well as naval, government and intergovernmental organizations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: India - Chennai / Mumbai

Primary Responsibilities

• Support data analysis initiatives by preparing excel datasets, performing data validation, advanced data manipulation, cleaning, and analysis on large datasets to ensure accuracy and reliability.
• Automate repetitive processes and enhance existing workflows through advanced Excel features, including macros, pivot tables, VLOOKUP/XLOOKUP, VBA Macros, Power Query and complex excel formulas.
• Collaborate with team members to develop standardized reporting templates and dashboards. Troubleshoot Excel-related issues and optimize existing processes.
• Participate in the documentation of processes and best practices to enhance team efficiency.
• Develop and maintain complex Excel spreadsheets and models to support data analysis and reporting needs of the team and multiple projects.
• Maintain documentation of processes and models to ensure knowledge transfer and continuity. Train staff on Excel features and best practices
• Monitor port call volumes and revenue data to identify opportunities for commercial improvement and efficiency
• Prepare monthly, quarterly, and annual reports for key government service stakeholders, ensuring accuracy and timely submission
• Track and report BID / Invoices submission timelines and generate insights to improve submission compliance
• Work with internal stakeholders to gather new reporting requirements and translate them into clear documentation
• Prepare and manage Business Requirement Documents (BRDs) with technical and functional details for stakeholder sign-off
• Develop and maintain Alteryx workflows to automate regular reporting processes
• Conduct quality checks on data inputs and outputs to ensure consistency, accuracy, and alignment with business requirements
• Perform User Acceptance Testing (UAT) for newly developed reports and dashboards with internal stakeholders
• Maintain trackers and documentation for ongoing and completed reporting projects
• Create and maintain Confluence pages with all project-related documents
• Coordinate with Data Architects and the IT team for design inputs and data structure improvements
• Initiate and manage Change Requests (CRs) post signoffs and oversee report/dashboard migration to production
• Regularly update Jira or equivalent tracking tools with tasks and progress updates
• Support the management team with prioritised reporting requirements across business segments
• Identify and recommend automation opportunities for recurring reports and dashboards
  
  

• Conduct ad hoc analysis and reporting for various functions within Government Services using SQL or Alteryx
• Monitor and troubleshoot Alteryx workflow performance; manage scheduling and reruns as needed
• Assist with monthly data updates, such as FX rates, to ensure accuracy in financial and operational reports
• Deliver weekly and monthly business-as-usual (BAU) reports for internal stakeholders
• Prepare presentations and trackers in MS PowerPoint and MS Excel based on recurring operational KPIs
• Support testing and coordination activities related to reporting system upgrades or integrations
• Assist the wider reporting and analytics team with cross-functional projects as needed
• Manage user access to reporting platforms and oversee job schedules on tools such as Tableau Server
  
  

• Educational Background: bachelor’s or master’s degree
• Experience: 2–5 years of experience in data analytics, reporting, or similar roles
• Strong written and verbal communication skills with the ability to clean / analyze / convey complex data clearly.
• Ability to work collaboratively in a remote environment while maintaining high standards of accountability.
• Strong Excel skills including pivot tables, advanced formulae, and data validation techniques.
• Strong teamwork skills
• Proactive approach to identifying inconsistencies, errors, or anomalies in data sets
• Problem-solving mindset with a focus on delivering practical insights to improve performance
• Ability to manage tasks independently while collaborating effectively with cross-functional teams
  
  

Technical Proficiency:

• Experience with Tableau and/or other data visualization platforms
• Strong Excel skills including pivot tables, advanced formulae, and data validation techniques
• Proficient in SQL, Alteryx, and data manipulation languages
• Basic understanding of scripting languages such as Python or R (desirable)
• Familiarity with tools such as Jira, Confluence, AWS S3, or similar platforms is a plus
  
  

Key Contributions

• Translate data analysis into clear insights that guide commercial and operational decisions.
• Automate standard reports and reduce manual effort to enhance reporting efficiency
• Collaborating with business and functionality leads to developing data-driven strategies for cost and performance improvement.
• Maintain robust documentation to ensure knowledge continuity and compliance.
  
  

Why Inchcape Shipping Services?

We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training and expertise. We realize the value of our staff and know that your unique experiences, skills and passions will help you to build a rich and rewarding career in our dynamic industry.

Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

Global Perspective - we connect the world and see the bigger picture.

The Power of People - we rely on the strength of local agent knowledge and relationships.

Progress - we adopt new thinking and push for positive change in our industry.

In return, we will offer you:

A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

• A retirement savings plan
• Life assurance
• Holiday
• Competitive salary
• Employee Assistance Programme
• Career development and progression opportunities
• Values Award celebration events
  
  

Plus, much more!

If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

#ISSthebiggerpicture

Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation depending upon your geographical location.

Inchcape is an Equal Employment Opportunity Employer and equality, diversity and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.