IT Administrator

Overview

Job Summary:

We are looking for a proactive IT Administrator to manage day-to-day IT operations along with office and facility administration. The role requires ensuring smooth network performance, handling IT assets, and maintaining a well-functioning workplace environment.

Key Responsibilities:

IT Administration

• Monitor network performance and ensure minimal downtime
• Troubleshoot hardware, software, LAN/Wi-Fi issues
• Provide IT support to employees (systems, login, access, etc.)
• Manage IT assets including laptops, peripherals, and inventory
• Track and maintain software licenses (Microsoft OS, etc.)
• Handle laptop warranty tracking and vendor coordination

Helpdesk & Support

• Respond to user queries via email or ticketing tools within SLA
• Prioritize and resolve issues based on P1 / P2 / P3 severity
• Maintain logs of issues, resolutions, and recurring problems

Asset & Compliance Management

• Maintain a digital asset register for IT and non-IT assets
• Ensure proper tagging and tracking of all assets
• Keep records updated for audits and internal tracking

Stakeholder Alignment

• Work closely with leadership and ensure timely execution of tasks
• Adhere to directions and priorities set by the Founder and leadership team
• Maintain accountability and responsiveness in all assigned responsibilities

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Ability to commute/relocate:

• Maduravoyal, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have experience in handling Hardware Vendors?

Experience:

• total work: 1 year (Required)

Willingness to travel:

• 75% (Required)

Work Location: In person