IT Administrator

About Us

Restroworks (formerly Posist) is a leading cloud-based enterprise technology platform that powers over 20,000 restaurants globally. Restroworks offers a unified cloud technology platform that streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Integrations, Analytics, and CRM. Renowned restaurant chains, including Taco Bell, Subway, Carl’s Jr, Sbarro Pizza, are powered by the platform.

Restroworks is certified with ISO 27001, ISO 27017, ISO 27701, SOC1 Type 2, SOC 2 Type 2, and GDPR compliant. The company is a Great Place to Work-Certified™ organization, placing it among one of the top employers of choice.

Restroworks is on a mission to make global restaurants prosperous.

For more information, visit www.restroworks.com

Job Description

We are seeking a results-oriented IT administrator to manage our company's computer infrastructure and supervise our IT department. Person will be upgrading and installing hardware and software, performing troubleshooting to resolve IT issues, and maintaining our networks and servers. To ensure success as an IT administrator, one should possess extensive experience in IT administration and the ability to optimize the performance of our IT infrastructure. An accomplished IT administrator will be someone whose technical expertise results in enhanced IT system efficiency across company structures.

IT Administrator Responsibilities

• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Supervising and mentoring IT department employees, as well as providing IT support.
• Keeping up to date with advancements and best practices in IT administration.
• Provide technical support to employees and resolve IT-related queries.
  
  

Requirements

Requirements

• Bachelor's degree in computer science, information technology, information systems, or similar.
• At least 1-3 years' experience in a similar role.
• Extensive experience with IT systems, networks, and related technologies.
• Should be well versed in handling windows, IOS based devices and applications and should have handled Window based laptops and MacBooks.
• Solid knowledge of best practices in IT administration and system security.
• Exceptional leadership, organizational, and time management skills.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication skills.
  
  

Benefits

Benefits

• Get your hands on one of the best restaurant SaaS products
• Work with 18,000+ happy brands in 50 countries
• Be part of a small & friendly team of marketers
• Open and transparent work culture
  
  

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