IT administrator

• Job Title - IT administrator
  
• Office Location - Office No: 403-405, Time Square, CG Road,Ellisbridge, Ahmedabad, Gujarat-380006.
  
• Duration & Type of Employment - Full Time Permanent - 2 to 5 years of Experience
  
• Work Style - Hybrid
  
• In Office days - 2 to 3 days a week
  
• Relocation - Candidate must be willing to relocate to Ahmedabad GJ, with reasonable notice.
  
  
  
  

• Provision and configure laptops, mobile phones, and other devices for new employees
  
• Perform secure de-provisioning and wiping during employee offboarding
  
• Maintain inventory records of all company-owned hardware and accessories
  
• Support troubleshooting of hardware and device-related issues
  
  

• Administer and maintain the company’s MDM platform (e.g., Scalefusion, Jamf, Intune, etc.)
  
• Enforce device compliance policies, encryption, and security baselines
  
• Ensure all devices are enrolled, updated, and monitored
  
  

• Manage identity and access management (IAM) across internal platforms (e.g., Google Workspace, GitHub, AWS, Notion, Slack, etc.)
  
• Implement and manage Single Sign-On (SSO), Multi-Factor Authentication (MFA), and role-based access control (RBAC)
  
• Regularly audit and update access rights as per role changes or exits
  
• Collaborate with HR and department heads to align access policies with business needs
  
  

• Maintain documentation and standard operating procedures (SOPs) for onboarding, offboarding, and IT asset management
  
• Provide tier-1/tier-2 technical support for internal employees
  
• Ensure business continuity by maintaining backups and recovery plans for internal IT systems
  
  

We are looking for someone who is methodical, security-conscious, and takes pride in enabling teams through seamless tech operations. The ideal candidate should:

• Have a deep understanding of IT asset lifecycle management and secure access control practices.
  
• Be proactive in identifying potential gaps in infrastructure and automating repetitive IT processes.
  
• Be able to work independently as well as collaboratively with HR, security, engineering, and operations teams.
  
• Show ownership, be a self-starter, and take the lead in strengthening the company’s internal IT processes.
  
• Possess strong troubleshooting skills with a calm, helpful demeanor while dealing with internal stakeholders.
  
  

• Experience with Mobile Device Management (MDM) tools (e.g., Scalefusion, Intune, )
  
• Familiarity with IAM systems (e.g., Google Workspace Admin, AWS IAM, Okta)
  
• Experience managing SSO, MFA, RBAC
  
• Proficiency in managing macOS, Windows, and Linux systems
  
• Basic understanding of networking, DNS, VPN, and firewalls
  
• Exposure to ticketing systems like Jira, Freshservice, or similar
  
• (Optional) Scripting skills in Bash, PowerShell, or Python for automation
  
• (Optional) Familiarity with SaaS tools (e.g., GitHub, Notion, Slack, Zoom, etc.)
  
  

• Provision and de-provision laptops, phones, and other assets during employee onboarding/offboarding
  
• Maintain and monitor MDM enrollment, configuration profiles, and compliance rules
  
• Manage access controls across internal tools and platforms using IAM principles
  
• Set up and enforce MFA, SSO, and user group-based access policies
  
• Maintain up-to-date hardware inventory and software license tracking
  
• Perform periodic access reviews and ensure only authorized access across the board
  
• Document standard operating procedures (SOPs) and audit trails for compliance
  
• Provide first-line support for device and access issues
  
  

• Assist in vendor evaluation and procurement of IT assets
  
• Work with the Security team on endpoint security enforcement and audits
  
• Implement automation for device setup, access provisioning, and status reporting
  
• Assist in IT compliance-related documentation (e.g., SOC 2 readiness)
  
• Manage IT onboarding/offboarding checklists in collaboration with HR
  
• Help with training and internal awareness on IT and security best practices
  
  

• Preferred Educational Background: Bachelor’s degree in Information Technology, Computer Science, or related field
  
• Alternative Acceptable Educational Background: Diploma in Networking or Systems Administration with relevant experience
  
• Minimum Experience Required: 2–4 years of experience in IT administration or support roles, preferably in a modern, cloud-native environment
  
  

• Clear and concise communication skills for supporting non-technical users
  
• Able to coordinate with multiple teams (HR, Engineering, Security, etc.) and manage cross-functional tasks
  
• Strong ownership mindset with the ability to drive initiatives independently
  
• Empathy and patience while helping team members troubleshoot
  
• Disciplined and security-conscious, with a knack for documentation and process improvement
  
  
  
  

• Hybrid Working Culture
  

• Amazing Perks & Medical Benefits
  

• 5 Days Working
  

• Mentorship programs & Certification Courses
  

• Flexible work arrangements
  

• Free drinks, fridge and snacks
  

• Competitive Salary & recognitions