IT Administrator/EXECUTIVE

Overview

• Procuring, maintaining, and administering computers and office equipment.
• Administering corporate software systems.
• Deploying and enforcing security policies and procedures.
• Providing IT support and resolving problems for colleagues.
• Assisting with onboarding of new colleagues.
• Suggesting and implementing improvements in procedures and equipment.
• Maintaining knowledge of IT support, help desk procedures, products, and services.
• Managing an issues tracking system and reporting on issue resolution SLAs.

Skills Required:

• Qualification – B. Tech ( Computer) or related qualification in IT
• Excellent communication skills, both oral and written.
• Knowledge of help desk software and remote control tools.
• Good knowledge of Apple MacOS administration and basic networking.
• Excellent troubleshooting skills.
• Ability to work independently and maintain customer satisfaction.
• Bonus: Experience as a service desk agent or IT administrator, and understanding of the SaaS or technology industry.

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person