IT Analyst - Business Analysis (Product Owner)

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  Engage with FIF business stakeholders to fully understand their needs and challenges and translate them into viable product requirements and features.
• Create product vision, product roadmap and maintain and prioritize product backlog and user stories based on the requirements.
• Drive the product execution to bring the product vision to life in collaboration with solution architects, developers, designers, and other cross-functional teams when applicable.
• Manage relationships with stakeholders and ensure alignment on product direction.
• Deliver regular status updates to clients, identify and address risks, and reflect changes in requirements and priorities.
• Plan and execute updates and future releases through a data driven and agile approach.
• Prepare estimates and communicate costs, oversee all stages of the product development, and lead the user acceptance testing process.
• Actively engage with the Design and the Digital Acceleration teams to monitor and incorporate various needs and requirements, industry trends, and user feedback into the product.
• Assess impact to end users and need for change management.
• Develop product KPIs that are measurable, actionable, and aligned with business goas and users’ objectives.
• Actively monitor client needs, industry trends, Bank priorities, KPIs, and user feedback.

Selection Criteria

• Master's degree in business, computer science, or a related field, combined with a minimum of 5 years relevant experience, or bachelor’s degree with 7 years of product management experience.
• Strong understanding of FIFs business processes and the ability to translate them into product requirements.
• A minimum of 4 years of experience in developing and operationalizing product strategies and managing the full product lifecycle.
• A minimum of 3 years of experience in Agile methodologies (Scrum, Kanban) and strong understanding of Agile planning tracking tools such as Azure DevOps.
• Proven track record of successfully developing and launching technology products in large-scale environments.
• Solid understanding of IT development lifecycles and methodologies.
• Proven ability to collaborate with other team members across boundaries and contribute productively to the team's work and output, demonstrating respect for different points of view.
• Able to use strong interpersonal and teamwork skills to cultivate effective and productive relationships and partnerships across organizational boundaries.
• Proven ability to define and track key performance indicators relevant to the product and the business goals.
• Mastering data analytics tools to measure client satisfaction, team velocity, and product metrics.
• Excellent written and verbal communication skills, proficiency in creating concise reports, and presentations.
• Strong presentation and collaboration skills with proven record of leading meetings and influencing stakeholders in multicultural environments.
• Passion for innovation and staying up to date with the latest technology trends.
• Ability to learn quickly and adapt to changing priorities.
• Able to take personal ownership and accountability to meet deadlines and achieve agreed-upon results and has the personal organization to do so.
• Proficiency in English.

• Deliver Results for Clients: Contributes to delivery of results for client on complex issues. Sets challenging goals that align with the WBG mission and is always looking to improve. Understands clients’ most pressing challenges and contributes to solutions. Takes personal responsibility for producing high quality work, identifying, and informing of risks, and delivering results for clients.
• Collaborate Within Teams and Across Boundaries: Keeps others fully informed to ensure integration and work consistency and displays a sense of mutuality and respect. Approaches conflicts as common problems to be solved. Seeks and listens to input from others to inform own decision making and openly shares information. Frames thinking/actions with a WBG corporate perspective in mind.
• Lead and Innovate: Brings new and different insights. Applies critical thinking to current approaches, identifies areas for improvement, and tries new solutions that drive results. Considers own behavior in context of WBG’s values and mission and recognizes impact one has on others. Operates in ambiguity and changing needs and supports others to do the same.
• Create, Apply and Share Knowledge: Actively contributes to and readily applies WBG’s body of knowledge for internal and/or external client solutions. Contributes to the department’s and WBG’s body of knowledge by applying lessons learned and expertise. Actively invests in own knowledge and seeks feedback. Builds personal and professional networks within and beyond the work group.
• Make Smart Decisions: Leverages available data and makes timely decisions. Seeks and analyzes facts, data, and lessons of experience to support sound, logical decisions regarding own and others’ work. Applies cost/benefit analysis to meet work program objectives. Contributes to decision making by providing relevant risk-analysis. Shows initiative when necessary and makes decisions in a timely manner within own area of responsibility.

• Client Understanding and Advising: Advises the client and helps them think proactively about how to best meet their current and future needs, taking into consideration the real underlying issues that the client may not be aware of.
• Good understanding of technical architecture and system design.
• Learning Orientation: Stays abreast of new trends and developments in the industry and broader trends affecting WBG.
• Broad Business Thinking: Maintains a deep understanding of key business issues.
• Business Process Knowledge: Describes and documents critical cross-functional business process flows.
• Business Requirements Analysis: Reviews customer business requirements, recommending technological solutions that can be integrated and deployed in the environment.
• Project Management: Able to define staff and manage multiple projects as part of a program.
• Systems Thinking: Plans improvements that consider the critical, underlying and less apparent relationships between business, technology, and systems platforms.

World Bank Group Core Competencies

The World Bank Group offers comprehensive benefits, including a retirement plan; medical, life and disability insurance; and paid leave, including parental leave, as well as reasonable accommodations for individuals with disabilities.

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at the World Bank and IFC, including our values and inspiring stories.