IT Analyst

Requisition Number: 68865

The company built on breakthroughs.   

Join us.  

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.    

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.   

At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.   

Come break through with us. 

The global Information Technology (IT) Function is leading efforts to align IT and Business Strategy, leverage IT investments, and optimize end to end business processes and associated information integration technologies. Through these efforts, IT helps to improve the competitive position of Corning's businesses through IT enabled processes. IT also delivers Information Technology applications, infrastructure, and project services in a cost efficient manner to Corning worldwide.

Key Responsibilities

• Physically install and connect firewalls and other security appliances.
• Install the latest vendor-approved stable firmware on appliances.
• Monitor firewalls for up/down or issues, document, root cause analysis, reporting.
• Create virtual firewalls with appropriate configurations and policies.
• Configure remote access VPN and site-to-site VPN functionality.
• Configure firewall interfaces, network configurations, access control lists and policies, routing, remote access (VPN), and next-generation firewall feature sets implementing best practices.
• Integrate firewall with Camstar and other custom MES systems.
• Integrate firewall with Ivanti Pulse Secure and other Juniper products as required.
• Support out-of-band connectivity devices, and log collectors.
• Configure SIEM Integration.
• Create and manage firewall rulesets.
• Advanced troubleshooting on the full range of Juniper SRX and Palo Alto products.
• Collection, analysis, and change recommendations of configuration information to streamline support and minimize impact to manufacturing.
• Collection and initial analysis of packet trace information and recommend corrective actions based on the analysis.
• Consultation of technical documentation, bulletins, and release notes for known problems.
• Follow up on technical cases, including proper escalation and management of the case.
• Manage customer communications and expectations until the closure of each case, including vendor escalations, device RMA, and coordination support.
• Create or maintain standard operating procedures.
• Able to work after hours and/or be part of an on-call rotation.
  
  

Experiences/Education - Required

• Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
• One year of Manufacturing or Operational Technology experience.
• Senior role: MUST HAVE 5+ years of Juniper and Palo Alto experience, including but not limited to Juniper SPACE/Security Director, Junos SPACE Essentials, Junos SPACE – Security Director, Ivanti/Pulse PPS, License Manager, and Client Pulse Policy Secure. PCNSE certification.
• Experience in a technical support role in a networking/security company or equivalent education Strong understanding of TCP/IP, routing protocols, L2/L3 switches Experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning Extensive working knowledge of Windows, UNIX, or Linux J