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2 Days ago

IT Analyst

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Bangalore, Karnataka, India
Information Technology
Full-Time
Corning Incorporated

Overview

Key Responsibilities

  • Physically install and connect firewalls and other security appliances.
  • Install the latest vendor-approved stable firmware on appliances.
  • Monitor firewalls for up/down or issues, document, root cause analysis, reporting.
  • Create virtual firewalls with appropriate configurations and policies.
  • Configure remote access VPN and site-to-site VPN functionality.
  • Configure firewall interfaces, network configurations, access control lists and policies, routing, remote access (VPN), and next-generation firewall feature sets implementing best practices.
  • Integrate firewall with Camstar and other custom MES systems.
  • Integrate firewall with Ivanti Pulse Secure and other Juniper products as required.
  • Support out-of-band connectivity devices, and log collectors.
  • Configure SIEM Integration.
  • Create and manage firewall rulesets.
  • Advanced troubleshooting on the full range of Juniper SRX and Palo Alto products.
  • Collection, analysis, and change recommendations of configuration information to streamline support and minimize impact to manufacturing.
  • Collection and initial analysis of packet trace information and recommend corrective actions based on the analysis.
  • Consultation of technical documentation, bulletins, and release notes for known problems.
  • Follow up on technical cases, including proper escalation and management of the case.
  • Manage customer communications and expectations until the closure of each case, including vendor escalations, device RMA, and coordination support.
  • Create or maintain standard operating procedures.
  • Able to work after hours and/or be part of an on-call rotation.

Experiences/Education - Required

  • Bachelor’s degree in computer science, Software Engineering or related field, or an equivalent combination of training and experience is desirable.
  • One year of Manufacturing or Operational Technology experience.
  • Minimum of 3 years of Juniper and Palo Alto experience as a network security engineer. Certification will be a plus, but years of proven experience can be considered.
  • Experience in a technical support role in a networking/security company or equivalent education.
  • Strong understanding of TCP/IP, routing protocols, L2/L3 switches Experience with security products firewalls, IPSec, IDS/IPS, Anti-Spam, virus scanning.
  • Extensive working knowledge of Windows, UNIX, or Linux
  • Juniper JNCIP-SEC is required, and JNCIE-SEC, optional for senior role.
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