IT Analytic Support Analyst

Overview

About the job:

Key responsibilities:

1. Handle time-critical, analytically focused requests from internal users.
2. Research, resolve, and track issues promptly to enhance user productivity.
3. Provide real-time support via phone or screen sharing sessions.
4. Assist with data-related problem-solving, such as merging multiple datasets.
5. Support complex tasks like building dashboards with detailed calculations.
6. Advise users on efficient use of IT applications for quick task resolution.
7. Measure success through user satisfaction and goal achievement.
8. Collaborate closely with regional centers for knowledge sharing and timely support.
9. Contribute to a positive, team-oriented environment by assisting colleagues.
10. Work from the Gurugram office as part of a global technology team.
11. Collaborate with global analysts across Manila, Dusseldorf, Prague, Toronto, Waltham, and San Jose.
12. Participate in a knowledge-sharing culture that promotes continuous learning and expertise exchange.

Who can apply:

Only those candidates can apply who:

1. have minimum 2 years of experience

Salary:

Competitive salary

Experience:

2 year(s)

Deadline:

2025-11-11 23:59:59

Skills required:

Python, Power BI, Tableau, Alteryx, Jupyter Notebook and Databricks

Other Requirements:

- Minimum 2 years of experience in a similar analytical or support role.

- Strong analytical, conceptual, and problem-solving abilities.

- Skilled in translating business requirements into scalable technical solutions.

- Excellent collaboration and time management skills.

- Strong customer service mindset with a high level of professionalism.

- Advanced proficiency in Microsoft Excel.

- Good understanding of relational databases.

- Experience with Tableau, Alteryx, Power BI, R/R-Studio, Python, Jupyter, or DataBricks is an advantage.

- Excellent communication and interpersonal skills.

- Superior command of written and spoken English.

About Company:

McKinsey & Company, founded in 1926 and headquartered in New York City, is one of the world’s most prestigious management consulting firms. With operations in over 65 countries and an annual revenue exceeding $15 billion, McKinsey advises Fortune 500 companies, governments, and startups on strategy, operations, and digital transformation. In India, McKinsey plays a crucial role in policy development, business growth strategies, and digital innovation, helping organizations stay competitive in an evolving global economy.