IT Capacity Manager

Overview

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

• As a Capacity Manager, you will ensure that IT infrastructure capacity—including compute, storage, and network resources—meets current and future business needs in the most efficient, cost‑effective manner.
• You will identify allocation gaps, forecast infrastructure requirements, monitor performance trends, and optimize compute components to maintain high availability and meet agreed SLAs.
• You will work closely with portfolio managers, operations teams, deployment teams, and technical stakeholders to plan, forecast, and manage capacity.
• You will also take ownership of capacity-related processes, drive ITIL‑aligned improvements, and support risk management activities to ensure operational continuity across the enterprise.
  
  

Your Profile

• 6 to 12 years of experience in Capacity Management across compute, storage, and network environments.
• Strong expertise in Capacity Planning, Forecasting, and Resource Allocation.
• Deep understanding of Availability & Performance Management.
• Experience working with IT capacity tools, dashboards, and performance analytics.
• Hands-on experience investigating capacity‑related incidents and driving root‑cause analysis.
• Knowledge of ITIL Capacity Management, Incident/Problem/Change processes, and KPI documentation.
• Strong expertise in identifying capacity risks, mitigating service impact, and ensuring business continuity.
  
  

• Play a key role in designing and shaping capacity strategies for large-scale enterprise infrastructure.
• Work on high‑impact initiatives that directly influence availability, performance, and business continuity.
• Grow your expertise in capacity modelling, forecasting, performance optimization, and ITIL best practices.
• Clear professional growth paths—from capacity ownership to architecture, service management leadership, and consulting opportunities.
• Collaborate with talented cross-functional teams including operations, engineering, cloud, and portfolio management.
• Thrive in a diverse, inclusive, and values-driven environment that empowers your ideas, encourages innovation, and supports continuous learning.
  
  

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com