IT Coordinator

Overview

Job Title: IT Coordinator

Location: Mumbai

Department: Information Technology

Reports To: Senior IT Manager

Job Summary

We are seeking a detail-oriented and proactive IT Coordinator to support our internal software systems and IT asset management processes. This role involves close collaboration with the Senior IT Manager to facilitate software development initiatives, provide technical support to staff, conduct employee training sessions, and manage IT assets throughout their lifecycle. The ideal candidate will possess strong communication skills, technical proficiency, and a commitment to maintaining efficient IT operations.

Key Responsibilities

1. Collaboration and Development Support

· Work under the guidance of the Senior IT Manager to coordinate software development projects.

· Assist in planning, testing, and deploying internal software solutions.

· Communicate project updates and gather feedback from stakeholders to ensure alignment with organizational goals.

2. Technical Support and Issue Resolution

· Serve as the first point of contact for staff inquiries related to internal software applications.

· Diagnose and resolve technical issues promptly to minimize downtime.

· Document common problems and solutions to build a knowledge base for future reference.

3. Employee Training and Onboarding

· Develop and deliver training programs for employees on the use of internal software systems.

· Create user manuals, guides, and other instructional materials to support learning.

· Conduct onboarding sessions for new hires to familiarize them with IT resources and protocols.

4. IT Asset Management

· Maintain accurate records of all IT assets, including hardware and software inventories.

· Coordinate the procurement, deployment, and decommissioning of IT equipment.

· Ensure compliance with software licensing agreements and manage renewals as needed

Qualifications

· Bachelor’s degree in information technology, Computer Science, or a related field.

· Familiarity with software development processes and project management methodologies.

· Strong understanding of IT asset management principles and best practices.

· Excellent problem-solving skills and the ability to work collaboratively in a team environment.

· Effective communication skills, both verbal and written.

Job Type: Full-time

Pay: ₹11,183.15 - ₹20,000.00 per month

Benefits:

• Provident Fund

Shift:

• Day shift

Work Days:

• Monday to Friday

Work Location: In person