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2 Days ago

IT Engineer

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Information Technology
Full-Time
SPAN India

Overview

Our Mission

SPAN is enabling electrification for all ⚡

We are a mission-driven company designing, building, and deploying products that electrify the built environment, reduce carbon emissions, and slow the effects of climate change.

  • Decarbonization is the process to reduce or remove greenhouse gas emissions, especially carbon dioxide, from entering our atmosphere.
  • Electrification is the process of replacing fossil fuel appliances that run on gas or oil with all-electric upgrades for a cleaner way to power our lives.

At SPAN, We Believe In

  • Enabling homes and vehicles powered by clean energy
  • Making electrification upgrades possible
  • Building more resilient homes with reliable backup
  • Designing a flexible and distributed electrical grid

The Role

We’re looking for a versatile and driven IT Engineer to play a critical role in the growth and modernization of our global IT operations. This position goes beyond day-to-day support — the ideal candidate will actively contribute to a number of strategic initiatives, including integrating core data systems, enhancing our identity and device management frameworks, and helping stand up the IT infrastructure and operations at our new India office.

You’ll work closely with internal teams and external partners to ensure scalable, secure, and efficient technology environments across multiple locations. This is a hands-on, high-impact role ideal for someone who enjoys solving complex problems, building from the ground up, and driving operational excellence.

Responsibilities

  • Manage and maintain identity and access systems (e.g., Azure AD, Okta, Active Directory).
  • Ensure role-based access controls (RBAC), single sign-on (SSO), and MFA policies are implemented and optimized.
  • Conduct regular access reviews and support security and compliance audits.
  • Collaborate with internal stakeholders to implement security best practices across systems and networks.
  • Harden endpoints, servers, and networking devices against vulnerabilities.
  • Monitor for potential threats and support incident response activities.
  • Maintain patch management and vulnerability scanning processes.
  • Deploy, manage, and secure mobile and endpoint devices via MDM platforms (e.g., Intune, JAMF, or similar).
  • Enforce compliance policies and support zero-touch provisioning.
  • Manage device lifecycles and maintain hardware/software inventories.
  • Support and maintain networking components including firewalls, switches, VPNs, DNS, DHCP, and Wi-Fi.
  • Contribute to planning and standing up infrastructure in our new India office.
  • Troubleshoot network issues and assist in scaling global network operations.
  • Support projects focused on integrating internal systems and data platforms.
  • Ensure interoperability, security, and reliability between connected services and APIs.
  • Deliver timely and effective support to internal users across platforms (Windows, macOS, mobile).
  • Assist with onboarding/offboarding processes and maintain user documentation.
  • Participate in asset management, procurement, and IT inventory tracking.

About You

Required Qualifications

  • 3+ years of experience in IT engineering or support roles.
  • Strong working knowledge of identity platforms (Azure AD, Okta, AD).
  • Hands-on experience with MDM tools (Microsoft Intune, JAMF, VMware Workspace ONE, etc.).
  • Solid understanding of networking fundamentals (TCP/IP, VPN, DNS, DHCP, VLANs).
  • Proven ability to support and manage service desk operations in a fast-paced environment.
  • Familiarity with ITSM tools (e.g., ServiceNow, Jira Service Desk) is a plus.

Excellent troubleshooting, documentation, and communication skills.

Life at SPAN

Our Bengaluru team plays a pivotal role in SPAN’s continued growth and expansion. Together, we’re driving engineering, product development, and operational excellence to shape the future of home energy solutions.

As part of our team in India, you’ll have the opportunity to collaborate closely with our teams in the US and across the globe. This international collaboration fosters innovation, learning, and growth, while helping us achieve our bold mission of electrifying homes and advancing clean energy solutions worldwide.

Our in-office culture offers the chance for dynamic interactions and hands-on teamwork, making SPAN a truly collaborative environment where every team member’s contribution matters.

Our climate-focused culture is driven by a team of forward-thinkers, engineers, and problem-solvers who push boundaries every day.

  • Do mission-driven work: Every role at SPAN directly advances clean energy adoption.
  • Bring powerful ideas to life: We encourage diverse ideas and perspectives to drive stronger products.
  • Nurture an innovation-first mindset: We encourage big thinking and bold action.
  • Deliver exceptional customer value: We value hard work, and the ability to deliver exceptional customer value.

Benefits At SPAN India

Generous paid leave

⚡Comprehensive Insurance & Health Benefits

Centrally located office in Bengaluru with easy access to public transit, dining, and city amenities

Interested in joining our team? Apply today and we’ll be in touch with the next steps!
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