IT Engineer

Job Location: Mumbai

Team: IT

About Us

At Zype, we are dedicated to leveraging advanced technology to foster business growth and operational excellence. As part of our team, you will contribute to building and maintaining a secure, efficient, and innovative IT environment that supports our ambitious business goals.

Position Overview

The IT Engineer will play a critical role in supporting and managing our technology infrastructure to ensure seamless day-to-day operations. This role requires a hands-on professional who is passionate about IT systems, security, and delivering innovative solutions to support our dynamic team. You’ll work closely with the IT Manager to maintain high service standards across the organization.

Key Responsibilities

• IT Infrastructure Management: Maintain and optimize IT infrastructure, including servers, networks, and storage.
• Technical Support: Provide technical support to end-users, troubleshoot hardware and software issues, and ensure minimal downtime for all systems.
• Network Security: Assist in implementing network security protocols, monitoring systems, and promptly addressing security vulnerabilities to maintain data integrity and confidentiality.
• System Maintenance: Regularly update and patch software, perform system backups, and manage system configurations for all devices within the organization.
• Collaboration: Work closely with the IT Manager to support the deployment of new tools and technologies and ensure alignment with the company’s business objectives.
• Documentation: Document system configurations, maintenance schedules, and troubleshooting guides to ensure seamless knowledge transfer and operational efficiency.
• Asset Management: Track and manage IT assets, maintain inventory, and ensure the effective deployment of equipment and software across the organization.
  
  

Qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field.
• 2+ years of experience in IT engineering or a similar role, with hands-on expertise in managing networked systems, hardware, and software troubleshooting.
• Strong understanding of network security principles, protocols, and firewall management.
• Proficiency in Windows, Mac, and Linux operating systems.
• Familiarity with cloud environments, virtualization, and remote access technologies.
• Excellent problem-solving skills, attention to detail, and ability to work independently or collaboratively in a fast-paced environment.
  
  

Preferred Skills

• Experience with network monitoring tools, intrusion detection/prevention systems, and endpoint security.
• Certifications such as CompTIA A+, Network+, or Cisco CCNA are a plus.
• Knowledge of scripting languages (e.g., PowerShell, Python) for process automation is a bonus.
  
  

Why Zype?

Join Zype and become a part of a company that values innovation, security, and excellence. This is an excellent opportunity for an IT Engineer looking to grow in a challenging and rewarding environment.