IT Infrastructure Analyst

Overview

At Tedekstra (previously TDK Global), we help organizations define and implement a digital strategy that aligns with their business goals and objectives. We help implement solutions to optimise, transform and improvise business operations using our best practices. We take pride in our ability to bring flexibility, affordability and assurance in service.

Tedekstra (previouslyTDK Global) has helped customers accelerate their digital journey by delivering value through technology enablers and skilled consultants. We work closely with our clients to understand their unique challenges and opportunities, and develop tailored solutions that drive real business value.

About the Role: We are looking for a skilled and proactive IT Infrastructure & Networking Specialist to join our growing team. The ideal candidate will have solid experience in managing IT systems, networks, and cloud infrastructure with a strong grasp of Microsoft Office 365 and Windows environments. Familiarity with cybersecurity best practices will be considered a valuable asset.

Key Responsibilities: IT Infrastructure Management:

- Deploy, configure, and maintain on-premise and cloud-based infrastructure.

- Ensure high availability and optimal performance of servers, systems, and network devices.

- Troubleshoot and resolve hardware, software, and network issues.

Network Administration:- Manage LAN/WAN, firewalls, switches, routers, VPNs, and wireless networks.- Monitor network performance and implement security measures to prevent unauthorized access.

Microsoft Office 365 & Windows:- Administer Microsoft 365 (Exchange, Teams, SharePoint, OneDrive).- Provide support for Microsoft Windows Server and desktop environments.- Manage Active Directory, DNS, DHCP, and Group Policy.

Cloud Technologies:- Support migration and maintenance of cloud services (preferably Azure, AWS, or Google Cloud).- Monitor and manage cloud storage, VMs, and backups.

Cybersecurity (Optional but Preferred):- Assist in implementing security tools, firewalls, antivirus solutions, and patch management. - Support internal audits and compliance efforts related to IT security.- Respond to and investigate security incidents.

Documentation & Support:

- Maintain accurate documentation of network and infrastructure setups.

- Provide Level 2/3 support for end-users.

- Collaborate with vendors and service providers for technical support and procurement.

Key Skills and Qualifications:- Bachelor's degree in IT, Computer Science, or related field.

- 3-4 years of hands-on experience in IT infrastructure and networking roles.

- Proficiency in Microsoft Office 365 administration.

- Strong experience with Microsoft Windows Server and Windows OS.

- Exposure to cloud platforms (Azure preferred).

- Understanding of networking protocols and hardware (TCP/IP, DNS, DHCP, VLANs, etc.).

- Basic understanding of cybersecurity principles (certifications like CompTIA Security+, Microsoft SC-900, or similar is a plus).

- Excellent troubleshooting and problem-solving skills.

- Good communication and documentation abilities.

Preferred Certifications (Not Mandatory):

- Microsoft Certified: Azure Administrator Associate / Microsoft 365 Admin

- CompTIA Network+ / Security+

- Cisco CCNA

- ITIL Foundation

Salary: As per industry standards

Joining: Immediate / Within 30 days

Job Types: Full-time, Permanent

Pay: ₹203,462.81 - ₹476,772.08 per year

Work Location: In person