IT Manager

We are looking for an IT Manager to join our dynamic team. As an IT Manager, you will be responsible for a variety of IT related functions, including but not limited to server administration, network administration, disaster recovery & fail safes and general IT works. To perform well in this role you should have experience, and knowledge around all requirements in this role.

Do you have a strong work experience and agility for Information Technology? Are you passionate about making a positive impact, and seeing an improvement in people's work lives? Then join us!

Job Category

IT Manager

Job Level

Mid

No. of Vacancy

1

Office Time

9:00 AM to 5:00 PM

9:30 AM to 5:30 PM

10:00 AM to 6:00 PM

(Choose Any One)

Working Days

Sunday to Friday

Job Location

Corporate Office, Kalanki

Offered Salary NPR. 40,000 to 65,000 Probation Period 3 months Apply Before 1st July, 2023

Key Responsibilities

• General Responsibilities:
• Plan, organize, control, and evaluate IT and electronic data operations.
• Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance.
• Ensure the security of data, network access, and backup systems.
• Act in alignment with user needs and system functionality to contribute to organizational policy.
• Identify problematic areas and implement strategic solutions in time.
• Audit systems and assess their outcomes with proper reporting.
• Ensure cost-effectiveness.
• Server Administration:
• Maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization.
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes.
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues.
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure.
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures.
• Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
• Responsible for capacity, storage planning, and database performance.
• Network Administration:
• Perform network design and capacity planning.
• Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
• Install and maintain network file servers and network operating systems; ensures that backup copies of all files are routinely made and securely stored at a separate location; maintain system documentation.
• Diagnose problems with network equipment and perform equipment repair or upgrade when appropriate.
• Install, configure, and maintain multi-user software to be accessed from file servers.
• Administer and maintain end-user accounts, permissions, and access rights.
• Install, configure, and maintain network cabling and other networking equipment such as hubs, switches, and UPS.
• Oversee installation, configuration, maintenance, and troubleshooting of network-connected end-user hardware, software, and peripheral devices
• Manage security solutions, including firewall, anti-virus, and intrusion detection systems.
• Disaster Recovery and Fail Safes:
• Work with management to ensure that the disaster recovery (crisis management) and business continuity plans drive disaster recovery (DR) strategy and procedures.
• Establish and maintain detailed DR communications and command and control plans through a change management process.
• Work with the IT technical staff to ensure that disaster recovery solutions are adequate, in place, maintained, and tested as part of the regular operational life cycle.
• Develop and understand all testing necessary for a successful DR execution.
• Schedule and lead all DR exercises.
• Provide ongoing feedback and reports for risk management, mitigation, and prevention to the Upper Management.
• Others:
• Responsible for overseeing the entire tasks of a Cybersecurity Administrator to ensure healthy and secured security policies and security solutions both internally as well as to our clients.
• Responsible for overseeing the entire tasks of a Commercial Customer Support Officer to ensure a good rapport creation of our company with all of our existing as well as new valued customers.