IT Manager

Overview

IT Manager

EFRAC ( AQIMA Group Company ) are seeking an experienced and results-driven IT Manager to lead the Information Technology function in our testing and analytical services organization. The ideal candidate will have a strong background in managing IT infrastructure, laboratory systems, and technical support functions across scientific and compliance-driven environments. This position requires 12–15 years of hands-on IT experience, including network/server support, Windows system administration, hardware troubleshooting, and software deployment.

You will play a pivotal role in maintaining the operational efficiency, security, and compliance of all IT systems supporting our analytical testing processes.

Key Responsibilities:

• Manage and maintain core IT infrastructure including network servers, routers, switches, and firewalls.
• Oversee network support systems ensuring stability, speed, and security across laboratory and office environments.
• Lead the installation, configuration, and support of Windows servers and client systems.
• Provide end-to-end hardware and software support, ensuring minimal downtime and maximum efficiency.

Laboratory & Business Systems

• Oversee and maintain Laboratory Information Management Systems (LIMS) and related software tools critical to testing workflows.
• Collaborate with lab and QA teams to ensure IT systems support scientific accuracy and meet regulatory requirements.
• Integrate laboratory instrumentation and software with enterprise IT systems.

Software Deployment & Maintenance

• Plan, manage, and execute software deployments, updates, and upgrades across the organization.
• Maintain documentation of software versions, licenses, and compliance requirements.

Cybersecurity & Compliance

• Develop and implement cybersecurity best practices aligned with industry standards (e.g., ISO 27001, NIST).
• Ensure systems and processes meet regulatory compliance frameworks (e.g., ISO 17025, FDA 21 CFR Part 11, GxP).

Team & Vendor Management

• Lead the IT team in providing responsive and high-quality support to internal stakeholders.
• Manage IT vendors, service agreements, and technology contracts to meet business needs and budget constraints.

QualificationsEducation

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field (Master’s degree preferred).

Experience

• 12 to 15 years of progressive experience in IT management or senior IT roles, preferably in a laboratory, testing, or analytical industry.
• Proven expertise in:
• Network server and infrastructure support
• Windows system administration and support
• Hardware and peripheral troubleshooting
• Software deployment and system upgrades
• Managing LIMS, ERP, or lab-specific systems

Skills

• Strong knowledge of networking protocols, Active Directory, backup and recovery systems, and virtualization technologies.
• Excellent troubleshooting and problem-solving skills.
• Effective communicator with experience working cross-functionally with scientific and non-technical teams.

How to Apply

To apply, please send your resume and a brief cover letter to [8777534662] with the subject line:
“Application – IT Manager (Testing & Analytical Industry)”.

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,100,000.00 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Application Question(s):

• What is your current salary ( monthly)?
• What is your Notice Period ?

Education:

• Bachelor's (Preferred)

Experience:

• IT management: 10 years (Preferred)

Work Location: In person