Overview
1- Communicate with Engineers & Customers
2- Log The Case in Ticketing System IT Helpdesk and Assign the Case to Engineer and flow up till customer problem closer related to CCTV and Computer Internet , Network Etc.
3- Discuss with Client to collect payment after the work cash or NEFT.
4- Assign the Net part to Engineer along with recovery of Faulty part if any device under warranty.
5- Maintain the customer record's and Hardware software Inventory of Customer Devices.
6- Discuss with client for contact Renewal.
7- Make the Agreements for contract for the clients projects.
8- Maintain all the the office records and customer records up to date.
Reporting to Director and Proprietors of Company.. Multiple benefits for employees like yearly Picnic Party.. Dinner Get-together with OEMs.
Regards,
Perfect Systems & Solutions1- Communicate with Engineers & Customers
2- Log The Case in Ticketing System IT Helpdesk and Assign the Case to Engineer and flow up till customer problem closer related to CCTV and Computer Internet , Network Etc.
3- Discuss with Client to collect payment after the work cash or NEFT.
4- Assign the Net part to Engineer along with recovery of Faulty part if any device under warranty.
5- Maintain the customer record's and Hardware software Inventory of Customer Devices.
6- Discuss with client for contact Renewal.
7- Make the Agreements for contract for the clients projects.
8- Maintain all the the office records and customer records up to date.
9- Manage Team Of Engineer & IT Helpdesk Accounts etc..
10- Maintain the office Stocks Products Inventory Up to date.
11- Maintain the daily, weekly , monthly Sales Report.
12 - make the performance report of engineer and Team
13- Team Building and Salary Role out monthly
14- Understand competitor market stativity of local location at Basti and other District.
Reporting to Director and Proprietors of Company.. Multiple benefits for employees like yearly Picnic Party.. Dinner Get-together with OEMs.
Regards,
Perfect Systems & Solutions
Job Types: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Commuter assistance
- Leave encashment
Ability to commute/relocate:
- Basti, Uttar Pradesh: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Experience:
- 10 key typing: 1 year (Preferred)
Shift availability:
- Day Shift (Required)
Willingness to travel:
- 50% (Required)
Work Location: In person