IT Project Manager (Digital Transformation)

Securitas Group

Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. With nine decades of deep experience means we see what others miss. By leveraging technology in partnership with our clients, combined with an innovative, holistic approach, we’re transforming the security industry. With 341 000 employees in 44 markets, we see a different world and create sustainable value for our clients by protecting what matters most - their people and assets.

Securitas IT in AMEA

Securitas IT in AMEA deliver IT-services to our 12 countries within the region. We provide the technology needed to fulfill the Securitas business strategy to be client centric, data driven, and people focused. We transform, build and protect our IT landscape in a professional and cost-efficient way. We are a diverse and inclusive team that all help each other out and have a great deal of fun together.

Reporting to the Head of CIO Office and working closely with other senior leaders within the organization, the IT Project Manager at Securitas AMEA will be responsible for leading and managing digital transformation initiatives as a core responsibility along with managing other IT projects across the AMEA region. This role involves overseeing the implementation of digital tools and platforms (MySecuritas, Vision) and driving innovation. The Project Manager will work closely with our 12 countries within the division to roll-out digital solutions, perform project management activities as well as to continuously drive value out of them.

Core responsibilities

• Leading the development and execution of digital transformation strategies to enhance the company's digital presence and operational efficiency.
• Overseeing the implementation and management of digital tools and platforms, ensuring they meet the needs of the business and its customers. This includes client portal solutions, guard reporting tools and mobile device management solution(s).
• Collaborating with cross-functional teams, including IT, marketing, and customer service, to drive digital initiatives and projects.
• Being responsible for digitization documentation - standardized operating manual and playbook.
• Identifying opportunities for process improvement through digitization and automation.
• Managing digital projects from conception to completion, ensuring they are delivered on time and within budget.
• Monitoring and analyzing digital trends and technologies to keep the company at the forefront of digital innovation.
• Providing on-going training and support to staff on both new and existing digital tools and processes.
• Performing gap analysis with current set up and establish a corrective project planning – continuous improvement and alignment with AMEA digitization targets.
• Acting as Service manager for digitization platform (MySecuritas, Vision) – L2 support in coordination with vendor.
• Managing relationship with vendor in coordination with global team.
• Defining metrics and internal controls to monitor standardized deployment and usage of the digitization tool.

Additional responsibilities

• Leading the planning and implementation of IT projects according to the Securitas Project Methodology. This can be both using Agile or more traditional project management methodology depending on the type of project.
• Defining project scope, goals, and deliverables in collaboration with senior management and stakeholders.
• Developing project plans, schedules, and budgets.
• Identifying and securing necessary resources for project execution.
• Coordinating internal resources and third parties/vendors for the execution of projects.
• Managing project budget, resource allocation, and timeline tracking.
• Reporting on project progress to SteerCo and project stakeholders.
• Performing risk management to minimize project risks.
• Ensuring that projects are delivered on-time, within scope, and within budget.
• Reporting and escalating to SteerCo/management as needed.
• Managing relationships with stakeholders and ensure satisfaction.
• Establishing and maintaining relationships with third parties/vendors.
• Creating, maintaining project documentation and working closely in managing and updating the project portfolio dashboard.

Requirements:

• 4-7 years of experience in a similar role, preferably within the security or technology industry.
• Bachelor's degree in Information Technology, Business Administration, or a related field. A master's degree is preferred.
• Proven experience in leading digital transformation projects and managing digital tools and platforms.
• Experience in leading cross-functional teams.
• Strong understanding of digital technologies, such as website development and roll-out, authentication solutions, mobile applications, and application.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to work effectively with different teams.
• Knowledge of data protection regulations and best practices.
• Proficiency in project management software tools, such as Azure DevOps, Jira, etc.
• Prior consulting experience is an added advantage.

Location: role is open for candidates based in Gurugram, India. It's a hybrid working model.

WHAT WE OFFER

At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them a multitude of talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities.

If it all sounds good to you, don’t hesitate to apply!