IT support Engineer

Customize SAP Business One to align with organizational requirements.

 Analyze existing business processes, identify inefficiencies, and optimize workflows within SAP Business One.

 Provide training and ongoing support to ensure effective ERP system utilization.

 Collaborate with cross-functional teams to ensure seamless integration of ERP with other business systems.

 Manage and maintain HRMS software to streamline HR operations

 Provide technical support and training for HRMS users.

 Ensure data integrity, security, and compliance within the HRMS platform.

 Provide first-line technical support for hardware, software, and peripheral issues

 Diagnose and resolve desktop and network-related problems.

 Maintain documentation of support procedures, FAQs, and user guides.

 Design, implement, and maintain SQL database structures and operations.

 Ensure database availability, performance, and security.

 Perform regular backups and troubleshoot database-related issues.

Qualifications

Qualifications:

• BCA, MCA, B. E(IT), B.SC (CS), M.SC (CS)

• Strong knowledge of operating systems (Windows, Linux) and networking concepts

• Familiarity with hardware components and troubleshooting techniques.

• Strong problem-solving skills and attention to detail.

• Ability to work effectively in a team environment.

• Excellent communication skills, both written and verbal.

• A willingness to learn and adapt to new technologies.