IT Support Engineer

Overview

We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.

Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.

Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The Team

We are a Global IT Team responsible for managing infrastructure, applications, and technology support across Hitachi Digital Global and GlobalLogic. Our key activities include system administration, network monitoring, hardware and software provisioning, and user support. In addition, we handle various IT operations such as troubleshooting, upgrades, and compliance with organizational technology standards.

Our team is diverse and distributed across multiple global locations, ensuring round-the-clock support for different regions. You will have the opportunity to collaborate with experienced and dedicated IT professionals who are experts in various domains and possess extensive knowledge in technology and digital transformation.

The Role

• Solid background in systems administration.
• Strong Knowledge in installation and troubleshooting of Operating Systems (Windows, Mac and Linux).
• Strong HW/SW problem solving and troubleshooting skills.
• Knowledge in administration and configuration of AD, DNS, DHCP.
• Experience in virtualized environments.
• Familiarity with the fundamentals of Linux scripting languages.
• Knowledge in Networking.
• Ability to work independently.
• Good communication skills.
  
  
  

• Managing day-to-day incidents/ critical issues of end users.
• Coordinating with different sub teams in IT for resolution.
• Evaluate, improve, and maintain the information security throughout the Linux infrastructure.
• Responsible for installing, configuring and maintaining the Linux servers and workstations
• Managing Audio and video conferencing (equipment setup, configuration and testing).
• Discussion with end users; proactive.
• Managing assets / encryption / Knowledge in Skype for business /VPN
  
  
  

We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How We Look After You

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.