IT Support Engineer

Overview

As a specialist in electronics and software for the past 20 years, in-tech is a dynamic, fast-growing engineering company headquartered in Munich, Germany employing around 2350 employees globally across 20 project locations in 8 countries.

in-tech develops innovative engineering solutions for the automotive, rail, aerospace, defence, and industrial sectors.

We are committed to a flexible, modern work culture and work-life balance. Our colour orange stands for liveliness, warmth, and dynamism. We value a strong team spirit, fresh ideas and a positive work culture. We call it the “Orange Spirit”!

Since 2024, in-tech became a subsidiary of Infosys Ltd. This strategic partnership enables us to offer our customers even more comprehensive development and digitalisation services and a greater offshore capability. We are looking for experienced IT Support Engineers to join our team in based out of our Kochi location with hybrid work options. If you’re passionate about joining a growing and dynamic team with a company with a positive culture and team spirit, we’d love to connect with you!

Responsibilities

Support and maintain basic networking infrastructure, including Layer 2 switching, Layer 2 separation, and Layer 3 routing.

Assist with configuration and management of firewall rules and security settings to ensure secure network operations.

Perform first-level network troubleshooting and issue resolution and configure and maintain basic network hardware setups.

Support compliance efforts through a basic understanding of ISO 27001 and TISAX frameworks.

Manage and administer Microsoft Intune for software deployment, policy management, reporting, and device enrolment (Microsoft Autopilot, Apple DEP, Google ZeroTouch).

Administer Microsoft Cloud services, including Entra ID, Conditional Access policies, Risky User management, Enterprise Applications, SAML configurations, and Entra Connect.

Utilize Microsoft Security Portal for threat management and compliance monitoring.

Administer and support Exchange Online environments and manage and configure Microsoft Teams settings and permissions.

Administer Windows Active Directory, including user and group management.

Develop and maintain automation scripts using PowerShell to streamline administrative tasks.

Provide support and configuration expertise for Microsoft Windows 10 and 11 operating systems.

Requirements

The ideal candidate would be a graduate with minimum 5+ years of proven work experience as an IT Administration or similar role. In additional to this you will need to meet the following requirements:

Hands-on experience with Microsoft Intune for software deployment, policy configuration, reporting, and device enrollment (e.g., Microsoft AutoPilot, Apple DEP, Google ZeroTouch) and supporting Microsoft Windows 10/11 operating systems.

Strong knowledge of Microsoft Cloud services, particularly Entra ID, Conditional Access, Risky Users, Enterprise Applications, SAML, and Entra Connect.

Experience managing Microsoft Exchange Online and Microsoft Teams, including administration and configuration tasks.

Solid experience with PowerShell scripting for automation and streamlining IT processes.

Solid experience with Atlassian Cloud (Jira, Confluence), including automation, service desk configuration, and migrations from Data Centre to Cloud.

Scripting experience with Script Runner for Jira/Confluence and strong documentation skills.

Apply with us

If you have experience and team spirit and are looking for a great place to work, then start your job with us.

As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

We are shaping the mobility of the future: in-tech develops innovative solutions for automotive, rail transportation and smart industry. We put great emphasis on a family environment and a friendly, open working atmosphere. We have already received several awards for our outstanding working atmosphere, internal team spirit and excellent work-life balance.