IT Support Technician

Overview

Location: Yerwada, Pune,

Job Type: Full-time

Job Description:

The daily activities of an IT Support professional can change widely based on the size and nature of the organization. However, some common tasks include installing and configuring computer hardware, software, systems, networks, printers, and scanners. They are also responsible for monitoring and maintaining computer systems and networks.

Responsibilities:

Individual tasks vary depending on the type of technical support you are providing, but in general, you'll need to:

• Keep computer systems running smoothly and ensure users get the maximum benefit from them
• Install and configure computer hardware operating systems and applications
• Monitor and maintain computer systems and networks
• Provide support in a face-to-face capacity, over the phone or via remote desktop software, helping staff or clients set up systems or resolve issues
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults
• Replace parts as required
• Follow diagrams and written instructions to repair a fault or set up a system
• Support the roll-out of new applications
• Set up new users' accounts and profiles and deal with password issues
• Respond within agreed time limits to call-outs
• Work continuously on a task until completion (or referral to third parties, if appropriate)
• Priorities and manage many open cases at one time
• Rapidly establish a good working relationship with customers and other professionals, such as software developers
• Test and evaluate new technology
• Toner rifling, Hardware networking, CCTV
• Conduct electrical safety checks on computer equipment.

Skills:

You'll need to show evidence of the following:

• The ability to think logically
• A good memory of how software and operating systems work
• The ability to work well in a team
• Problem-solving skills
• The ability to priorities your workload

Pay: ₹20000- ₹25000 per month

Schedule:

● Day shift

Language:

● Marathi (Preferred)

Work Location: In person

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Shift:

• Day shift

Work Location: In person

Expected Start Date: 25/02/2025