IT System Administrator

Overview

• Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Strong Oral Communication Skills to gather information from employees and explain complex technical concepts in simple language
• Multitasking skills to assist multiple employees at once
• Perform Regular Backup Failure Monitoring with existing management tools and implement appropriate processes on failover procedures
• Making sure all desktop applications, Patches, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
• Perform routine and scheduled audits of all systems
• Responsible for assisting Teams with antivirus (Cortex) related issues, troubleshooting problems, and ensuring their systems are protected from malware and other security threats
• Install, configure third-party software utilities for hardware systems within company operational guidelines.
• Basic Ideas of server Cluster, SCCM and Cloud technologies like Azure, AWS and Google cloud and office365.
• Provide training as required.