Bangalore, Karnataka, India
Information Technology
Full-Time
NTT DATA, Inc.
Overview
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
What You'll Be Doing
Overall 6+ years of infrastructure experience including 3+ years with Azure/AWS/GCP Cloud experience.
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Cloud Managed Services Engineer (L1) is an entry level subject matter expert, responsible for providing a support and monitoring managed service for clients' cloud-based environments.
This role proactively identifies, investigates, and resolves cloud-based incidents, service requests and alerts.
The primary objective of this role is to ensure zero missed service level agreement (SLA) conditions and focuses on first-line support for standard and low complexity incidents and service requests to ensure the smooth operation and optimization of clients' cloud infrastructure and services.
The Cloud Managed Services Engineer (L1) may also contribute to / support on project work as and when required.
What You'll Be Doing
Overall 6+ years of infrastructure experience including 3+ years with Azure/AWS/GCP Cloud experience.
- The candidate should have a strong background in Linux and Windows based Systems, backup and storage administration, infrastructure performance and availability and public cloud environments.
- The candidate should have good understanding of the Azure/AWS/GCP security concepts and enterprise IT compliance requirements.
- Experience in designing, implementing and maintaining all Azure/AWS/GCP infrastructure and services
- Design and implement availability, scalability, and performance plans for the Azure/AWS/GCP managed service environment.
- Continual evaluation of existing stack and infrastructure to maintain optimal performance, availability and security.
- Hands-on technical expertise in Azure/AWS/GCP Security Architecture, automation, integration, and deployment (DevOps)
- Extensive experience with Azure/AWS/GCP Services (Virtual Machines, Virtual Network, Load Balancer, VPN Gateway, ExpressRoute, Network Watcher, Azure Firewall, Azure/AWS/GCP SQL Database, StorSimple, Azure Site Recovery etc.)
- Good understanding of Azure Active Directory
- Hands on experience with automation/configuration management using ARM templates
- Good overall understanding of Linux and Windows operating system
- Linux User Administration, Patching, Security (I tables, etc) & Networking concepts
- Good experience in scripting (PowerShell, Bash, etc.)
- Experience with monitoring tools like Azure Monitor, Nagios, nimsoft etc
- Experience in using Cloud Backup solutions using Azure Backup, Commvault etc
- Implement process and quality improvements through task automation
- Azure Infrastructure Certification is required
Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
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