Bangalore, Karnataka, India
Information Technology
Full-Time
Dhyey Consulting
Overview
Role Summary
As a Junior IT Administrator you’ll help keep every laptop, cloud workload and SaaS tool running safely and smoothly. You’ll provision and secure devices, build and harden on-premises & cloud infrastructure, enforce access policies across apps like GitHub and Microsoft 365, and be the first line of support for ~20 plus engineers and business users. You’ll do all of this under the guidance of a seasoned IT Ops & Security lead who will mentor you on best-practice processes (ITIL/ DevSecOps) and modern zero-trust principles.
Roles & Responsibility
Endpoint & Asset Management
As a Junior IT Administrator you’ll help keep every laptop, cloud workload and SaaS tool running safely and smoothly. You’ll provision and secure devices, build and harden on-premises & cloud infrastructure, enforce access policies across apps like GitHub and Microsoft 365, and be the first line of support for ~20 plus engineers and business users. You’ll do all of this under the guidance of a seasoned IT Ops & Security lead who will mentor you on best-practice processes (ITIL/ DevSecOps) and modern zero-trust principles.
Roles & Responsibility
Endpoint & Asset Management
- Image, deploy, and decommission Windows/macOS/Linux laptops
- Maintain MDM policies (Intune)
- Track assets with CMDB/asset-tagging tools
- Stand-up and patch VMware hosts, Windows/Linux VMs, network appliances
- Create and monitor Azure resources (future AWS)
- Automate regular backups and DR tests
- Provision SSO accounts via Azure AD/Okta
- Review and remediate excessive privileges (least-privilege, RBAC)
- Rotate and vault secrets via HashiCorp Vault/Bitwarden
- Respond to Tier 1 alerts from systems and security tools
- Run monthly patch & vulnerability scans, document findings
- Support phishing-simulation and security-awareness programs
- Administer GitHub Enterprise repos, enforcing branch protection & CODEOWNERS
- Manage Jira/Confluence spaces, CI/CD runners, artifact registries
- Resolve hardware/software tickets
- Maintain knowledge-based articles and onboarding playbooks
- Education: BCA/ bachelor’s in computer science, Information Technology, or related discipline (final-semester students with relevant internships welcome).
- Experience: 0-2 years in a helpdesk, sysadmin, or DevOps internship/role.
- Technical Foundations: Basic Windows/Linux CLI skills and networking fundamentals (TCP/IP, VLANs, DNS).
- Familiarity with at least one public cloud (AWS, Azure, or GCP).
- Understanding of authentication (OAuth, SAML, MFA) and source-control (Git).
- Certifications: CompTIA A+, Network+, Security+; Microsoft AZ-900 (or AWS)
- Experience with infrastructure-as-code (Terraform, CloudFormation) or scripting (PowerShell, Bash, Python).
- Exposure/ understanding of security frameworks (CIS Benchmarks, ISO 27001) or ticketing tools (Jira Service Management, Fresh service).
- Knowledge of containerization (Docker/Kubernetes) basics.
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