Lead Consultant - Level 2 Network Engineer, Routing and Switching

Sr. Engineer - Cybersecurity S

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of lead Consultant - Level 2 Network Engineer Routing and Switching We are seeking a skilled Level 2 Network Engineer with strong expertise in routing and switching. The role involves managing network incidents performing configurations and upgrades and ensuring network stability and performance. The ideal candidate should have hands-on experience with Cisco Meraki or similar networking technologies. Responsibilities: - Monitor and troubleshoot network incidents related to routing and switching. - Perform configuration changes on routers and switches as per change requests. - Assist in the implementation of new network solutions and improvements. - Respond to tickets/escalations as per SLA timelines. - Collaborate with other IOPS team to guide and resolve escalated issues. - Coordinate with vendors or service providers for hardware issues. - Maintain documentation related to network diagrams configurations and changes. - Participate in scheduled maintenance and network upgrade activities. - Ensure compliance with network security policies and standards - Draft the detail changes without any errors present the same in CAB with confidence. - Maintain comprehensive documentation of network configurations procedures and standards. - Stay abreast of emerging technologies trends and best practices in networking.

Qualifications

Bachelors - Computer Science, Bachelors - Cybersecurity, Bachelors - Information Systems, Bachelors - Information Technology, Masters - Computer Science

Certifications

Certified Implementation Specialist - Vulnerability Response - ServiceNowServiceNow, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, CompTIA Security+ - ComptiaComptia

Required Skills

Agile Methodology, Client Relations, Collaboration Tools, Cybersecurity, Design Thinking, Executive Presence, Inclusion, Personal Effectiveness, Storytelling

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Cybersecurity S

Remote Type -

Office

Work Shift -

Rotating (India)