Hyderabad, Telangana, India
Information Technology
Full-Time
Optum
Overview
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities
Primary Responsibilities
- Lead, define and maintain product requirements for software solutions
- Create and maintain business logic specifications for business intelligence solutions, including complex analytic methodologies used in health care decision-support solutions and clinical groupers
- Actively collaborate with stakeholders (methodologists, research analysts, software development, clinicians, and quality engineers) to ensure correct implementation of business logic
- Consistently produce reliable, thorough, and accurate documentation
- Create user acceptance test plans, content validation test plans and support testing activities
- Work closely with clinical informatics team to maintain data mapping tables
- Respond to customer inquiries regarding questions about analytical concepts
- Conduct complex analyses, solve complex problems and proactively provide solutions
- Translate highly complex concepts in ways that can be understood by a variety of audiences
- Able to quickly become a product expert, with the expectation to serve as a liaison between stakeholders, users, product and software development teams on product methods and features
- Proactively recommend improvements to peers and managers using feedback (customers and internal teams) to support your recommendations
- Support ongoing operations/maintenance/enhancement of existing solutions, in partnership with applicable stakeholders (e.g., IT, business owners)
- Establish credibility and build relationships at all levels
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
- Undergraduate Degree in business management, information systems or healthcare-related field or 5+ years work experience in IT or Healthcare industry
- 4+ years of demonstrated experience as a Business Analyst in support of software development
- 4+ years healthcare claims data content experience. Must be familiar with claim structure data components and relationships
- Experience writing detailed functional specifications for software
- Solid working knowledge of administrative claims data and medical coding systems (i.e., CPT, HCPCS, ICD-9/10, NDC, etc.)
- Proficiency with MS Office tools, including Visio and Access
- Proven track record of successfully working with product management or other business function to analyze, define, and document software functional requirements for commercial software product development
- Proven business acumen and business domain knowledge in healthcare industry in general, and in the payer/insurance market segment in particular
- Product lifecycle knowledge
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