Lead Software Engineer

Job Description

We are looking for an individual that can help us continually improve and enhance our Salesforce platform, guided by experienced Salesforce Developers in our IT team. Our Salesforce instance is of great importance to us, therefore you should keep the wider organization’s best interests in mind when composing and deploying any code.

We are looking for someone who is a self-starter and open to learning best practice development from the team. This role comes with the opportunity to absorb knowledge and grow as a developer

Responsibilities

• Develop Apex (classes and triggers), Lightning Components, and Aura Components to extend Salesforce in order to support business requirements,
• Working closely with other developers, architects and product owners using Agile and SCRUM to create solutions and shape them into workable stories and plans.
• Application development, including basic Lightning pages, Lightning Web Components, Aura Components
• Extensive knowledge of advanced Apex Development like Batch Classes, Asynchronous apex, platform events etc.
• Assist with each release cycle to implement and deploy new/updates to existing applications and code,
• Working with integrated applications such as Conga, Zuora, Netsuite, Workato etc.
• Testing(unit and systems), and debugging,
• Striving towards coding best practices and data quality,
• Contributing to technical documentation
• Supporting the Salesforce Administrator on occasion.
  
  

Basic Qualifications

• Minimum 7+ years Salesforce development experience
• Deep experience in the Salesforce ecosystem, and experience integrating the platform with outside applications web-services.
• Strong knowledge of Salesforce development technologies, such as Apex, Aura, Lightning, and event-based integration architecture
• Demonstrable experience building new innovative features on the Salesforce platform.
• Experience working in a hybrid environment of off the shelf enterprise software applications and proprietary/custom applications
  
  

Preferred Qualifications

• Experience with tools like Dell Boomi, Workato, Tray.io, AWS is plus.
• Experience supporting and working with cross-functional teams in a dynamic environment.
• Excellent verbal and written communication skills ability to translate business requirements into accurately scoped timelines.
  
  

Please note that Zendesk can only hire candidates who are physically located and plan to work from Karnataka or Maharashtra. Please refer to the location posted on the requisition for where this role is based.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

The Intelligent Heart Of Customer Experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.