Lead Test Engineer

Overview

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You’ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don’t just move the world forward—we’re proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.

Are you ready to love your job?

About The Role & Team

The Lead Test Engineer acts as a technical leader across multiple small to medium-sized projects with significant business impact. The role ensures that solutions developed meet long-term technical and business requirements while aligning with enterprise standards and strategic direction.

This position drives quality excellence, technical governance, process improvement, and people development within the QA function.

What You’ll Do

• Lead QA strategy and execution across complex programs.
• Architect and design testing solutions across multiple workstreams.
• Ensure all changes follow governance, audit, and security standards.
• Manage and advise on technical change request processes.
• Drive functional, integration, system, and UAT testing.
• Develop and maintain test plans, cases, scripts, and documentation.
• Resolve complex QA, architectural, and performance issues.
• Implement performance tuning, quality measures, and secure design practices.
• Apply ISTQB principles and Agile methodologies.
• Lead continuous improvement and promote best practices.
• Use appropriate tools for change, risk, and issue management.
• Mentor and develop QA specialists and team leaders.
• Engage effectively with stakeholders, customers, and technical forums.
• Support business development and strategic technology initiatives.
  
  

• University degree (or equivalent) in Computer Science, Engineering, Mathematics, or related field.
• 8+ years of experience in a QA environment. 3+ years in a QA Manager or Technical Lead role.
• Strong expertise in software testing methodologies and QA processes.
• Hands-on experience with functional, integration, system, and UAT testing.
• Solid background in Agile development practices.
• Experience in configuration, risk, and change management.
• Proficiency with HP toolsets and development tools (version control, debugging).
• Good understanding of system integration and hardware environments.
• Expert knowledge of at least one solution portfolio.
• Strong grasp of software development principles and object-oriented design.
• Knowledge of cloud computing, system integration, and software security assurance.
• Experience with scripting tools, requirements analysis, and troubleshooting.
• Skills in performance measurement, optimization, and documentation.
• Proficiency with MS Office (Excel, Word, PowerPoint, Project).
  
  

• ISTQB / ISEB Intermediate certification (or equivalent) desirable.
• Formal project management training desirable.
• Airline industry experience is an advantage.
  
  

• Delivery of high-quality, scalable, and compliant solutions.
• Effective leadership of QA across complex programs.
• Strong stakeholder confidence and customer satisfaction.
• Continuous improvement in quality processes and standards.
• Development of high-performing QA teams.
  
  

We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs)

⏰ Flex Day: Make your workday suit your life and plans.

🌎 Flex Location: Take up to 30 days a year to work from any location in the world.

🌿Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health – a personalized platform that supports a range of wellbeing needs.

🚀Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!

🙌🏽 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.