Machine Learning Engineer II, GenAI

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What The Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

• Build GenAI powered customer support assistants through prompt engineering 3P LLMs or fine-tuning custom LLMs.
• Work with stakeholders across engineering, product and data science to understand product requirements, prototype, iterate and launch GenAI assistants in production.
• Explore novel ideas and innovative solutions that can lead to a step change in our products
  
  

Basic Qualifications

• Master's degree in Computer Science or closely related field.
• Knowledge of latest ML algorithms such as GenAI, NLP, CV, recommendation systems.
• Coding chops, clean, elegant, bug-free code in languages like Java, GO
• Strong desire to learn and grow, while building the best-in-class systems
  
  

Preferred Qualifications

• Deep knowledge of NLP theory and an understanding of the latest innovations in Generative AI
• Contributed to the broader technical community through tech talks, publications, open source projects, or other ways.
• Have a proven track record working across an organization not just across teams.